topic Limited Member Services ? in Member Support

Limited Member Services ?

Ultramaroon — Tue, 31 Mar 2020 13:38:03 GMT

Hi,

is the service being impacted by the ongoing situation ?

Having extreme difficulty getting through to anyone in Member services ( US/EU - have tried both , but am based in the UK ) in order to pay my first AMF and complete associate status.

Just wanted to get a feel for expectations around these kind of asks currently

Cheers

Re: Limited Member Services ?

AndreaMoore — Tue, 31 Mar 2020 17:37:44 GMT

@Ultramaroon wrote:

Hi,

is the service being impacted by the ongoing situation ?

Having extreme difficulty getting through to anyone in Member services ( US/EU - have tried both , but am based in the UK ) in order to pay my first AMF and complete associate status.

Just wanted to get a feel for expectations around these kind of asks currently

Cheers

Hello @Ultramaroon,

We are operating as usual. Can you send an email to membersupport@isc2.org with your name, contact information and candidate number? Also, include the information you included here "pay AMF to complete Associate status."

Thank you,

Andrea

Re: Limited Member Services ?

Ultramaroon — Wed, 01 Apr 2020 10:39:34 GMT

Thanks Andrea,

I managed to speak to Katya in Member Services in London this morning who was extremely helpful and I was able to pay my AMF that way.

Cheers 🙂