topic Re: Unable to update CPE's in Member Support

Unable to update CPE's

LastminPerson — Sat, 29 Feb 2020 06:40:54 GMT

So unfortunately i didnt update my CPE's for a long long time and i have several CPE's to be updated on the Portal. And most of the CPE's to be updated are 1 hour based CPE's. And tomorrow onwards i enter the 90 day grace period.

Any update on when the CPE portal is going to be fixed as its been days since Ive been getting the annoying message below.

An internal server error has occurred Error ID: 1979168781-25754 (119852647)

Re: Unable to update CPE's

macd — Sun, 01 Mar 2020 19:05:16 GMT

I also see the same error. I entered one CPE yesterday and immediately after, I started seeing this error when going to the CPE dashboard.
I'm also in my grace period with a stack of CPEs from the last 3 years to enter.

Re: Unable to update CPE's

AndreaMoore — Mon, 02 Mar 2020 21:21:14 GMT

@LastminPerson @macd

The CPE portal issues should be resolved now. We apologize for the inconvenience. Please let us know if you have any further difficulties uploading CPEs by either emailing membersupport@isc2.org or calling +1-866-331-ISC2(4722).

Re: Unable to update CPE's

LastminPerson — Sat, 07 Mar 2020 12:37:28 GMT

Thanks Andrea.

I am able to update the CPE's now.

Regards