topic Re: Single sign-on error in Member Support

Single sign-on error

Patrick_Garrett — Tue, 06 Aug 2019 10:35:31 GMT

I am receiving a single sign-on error when trying to access the CPE and certificate sections. I raised a case a month ago and still haven't had it resolved. Has anyone else had this problem with response or is it just me?

Re: Single sign-on error

massimo_s — Tue, 06 Aug 2019 11:02:35 GMT

I have the same problem on AMF payment, sso-error

Re: Single sign-on error

steveatkinson — Tue, 06 Aug 2019 12:00:08 GMT

same here - i sent email to EMEA support yesterday morning and no response, you would think that the money they rake in from members that the web site would work and they could afford more than one support staff!

Re: Single sign-on error

Jarred_LeFebvre — Tue, 06 Aug 2019 12:44:23 GMT

I apologize for the inconvenience here. For everyone on this thread, please private message me with your member ID, and the community team and I will assist.

Re: Single sign-on error

rslade — Tue, 06 Aug 2019 16:54:08 GMT

> Patrick_Garrett (Viewer) posted a new topic in Member Support on 08-06-2019

> I am receiving a single sign-on error when trying to access the CPE and
> certificate sections. I raised a case a month ago and still haven't had it
> resolved. Has anyone else had this problem with response or is it just me?

No, it's not just you.

While you're waiting for a fix, why not try out the search function on the
"community" here? You can search on terms like "single sign-on error" and see
what you find.

Or, you can try Google, and include the term "site:community.isc2.org" along with
"single sign-on" and see what that gets you.

====================== (quote inserted randomly by Pegasus Mailer)
rslade@vcn.bc.ca slade@victoria.tc.ca rslade@computercrime.org
The fact that there are people who will use man-in-the-middle
attacks against SSL to show ads does not augur well for the
future of humanity
- https://twitter.com/grimmelm/status/569663372754624513
victoria.tc.ca/techrev/rms.htm http://twitter.com/rslade
http://blogs.securiteam.com/index.php/archives/author/p1/
https://is.gd/RotlWB

Re: Single sign-on error

CatchYou — Fri, 09 Aug 2019 11:35:26 GMT

I have the same problem for a month, I dont have member id yet, because it is my first AMF. Please, fix it.

Re: Single sign-on error

SamanthaO_isc2 — Mon, 12 Aug 2019 14:15:14 GMT

Hello @CatchYou,

I am sorry to hear that you are running into this issue. If you can message me here on the Community or send me a message to community@isc2.org with the primary email on your account, I can help resolve this for you.

Best,

Re: Single sign-on error

cdsmith80 — Fri, 07 Feb 2020 17:54:44 GMT

I raised this issue in August with my account. I have spoken to several people in support and in this forum. As of today the issue is still not fixed. It's been nearly a year since I received my certification and I have never been able to submit CPEs. I have been told the fix will take some time but all the ETAs I have ever been given have passed by the wayside with no real update as to what the actual problem is and what it will take to fix. Has anyone in this thread actually had the issue resolved?

Re: Single sign-on error

amandavanceISC2 — Fri, 07 Feb 2020 20:08:42 GMT

@cdsmith80 Please email me at avance@isc2.org with your primary email and ID number and provide a short description of the issue. I will then look into this and assist in getting it resolved.

Best Regards,

Amanda

Re: Single sign-on error

cdsmith80 — Tue, 18 Feb 2020 16:02:40 GMT

I just forwarded the email I originally sent to you on Oct 4th concerning this issue. You were out-of-office then.