topic Re: CISSP Expired in Member Support

CISSP Expired

christpl — Tue, 07 Jan 2020 18:22:53 GMT

Re: CISSP Expired

AndreaMoore — Tue, 07 Jan 2020 18:53:49 GMT

@christpl Please email membersupport@isc2.org with your member ID and your question with supporting information so someone can assist you. Thanks!

Re: CISSP Expired

christpl — Tue, 07 Jan 2020 18:58:19 GMT

Thank you for the reply. I have already emailed them but have not heard back. Just trying all avenues in hopes for success. I do not want to lose this cert.

Re: CISSP Expired

AlecTrevelyan — Tue, 07 Jan 2020 19:07:50 GMT

How many days were there between the end of your cycle and you entering the missing CPEs?

If it was less than 90 then you should be fine as you get a 90-day grace period to enter your CPEs after the cycle has ended.

The fact you were able to enter the CPEs suggests you were in that grace period so should be ok.

Check the CPE Handbook for further details.

Re: CISSP Expired

christpl — Tue, 07 Jan 2020 19:12:56 GMT

It expired 31 Aug. I entered the CEPs today. Fingers crossed it can be reversed.

Re: CISSP Expired

AlecTrevelyan — Tue, 07 Jan 2020 19:26:36 GMT

You need to call Member Services ASAP:

https://www.isc2.org/Contact-Us#accordion-ec0be5accd8a4a36a5dbbcd3adb5307b

Call them and keep calling until you get a response. Leaving a voicemail is subject to the same delays of at least a couple of weeks as sending an email and you're close to being decertified!

Re: CISSP Expired

christpl — Tue, 07 Jan 2020 19:31:07 GMT

Thanks. On the phone with them now.

Re: CISSP Expired

christpl — Tue, 07 Jan 2020 19:43:08 GMT

Just got off the phone with member services. Since I loaded all my CEPs earlier today, the rep now sees my account in good standing. The issue is the Verify Certification or Designation website that my employer utilizes to verify is showing expired. The rep said he will open a ticket to figure out what the issue is. Any advice?

Re: CISSP Expired

AlecTrevelyan — Tue, 07 Jan 2020 20:16:45 GMT

What does the official ISC2 verification website say?

https://www.isc2.org/MemberVerification

If everything is correct on there maybe ask your employer to use that instead?

Failing that, you'll need to wait for Member Services to resolve your issue.

Re: CISSP Expired

christpl — Tue, 07 Jan 2020 20:22:05 GMT

The official ISC2 verification website list it as expired as of Aug 31, 2019, but when I log in my account it show active until Aug 2022. I was told they are now looking into it. Thanks for all the help/feedback.

Re: CISSP Expired

oswaldonautico — Wed, 03 Jun 2020 19:07:39 GMT

I'm facing the same issue. What happened at the end?

Re: CISSP Expired

RAHUL0018 — Mon, 14 Jul 2025 17:02:03 GMT

Hi, What was the response of the team? I believe this was the issue with many other whose certificate expired during this period of 2018-19.

Re: CISSP Expired

RAHUL0018 — Mon, 14 Jul 2025 17:02:59 GMT

Hi, What was the response of the team? I believe this was the issue with many other whose certificate expired during this period of 2018-19.