topic Re: AMF payment through wire transfer in Member Support

AMF payment through wire transfer

NgumoKingori — Thu, 02 Jan 2020 20:32:59 GMT

Hi,

I am a CISSP member No. 695088.

I recently had my AMF paid through wire transfer by my employer on 31st November 2019. I have tried to report the payment through membersupport@isc2.org in order to have my profile updated in vain.

Could something be done to have the payment acknowledged and my profile updated appropriately? The Payment covers the period 2019-2020.

I could also request, with the utmost respect, that feedback to correspondences sent through the above email account by members be provided on time.

Kind Regards,

Ngumo King'ori, CISSP

Re: AMF payment through wire transfer

AppDefects — Thu, 02 Jan 2020 20:48:50 GMT

Best to check with (ISC)2 Membership Services to ensure the wire transfer was received correctly and not rejected.

Re: AMF payment through wire transfer

NgumoKingori — Thu, 02 Jan 2020 20:52:53 GMT

Thanks.

could you please guide me on how to go about that? My past emails to membersupport@isc2.org remain unanswered.

Re: AMF payment through wire transfer

AlecTrevelyan — Thu, 02 Jan 2020 23:35:41 GMT

https://www.isc2.org/Contact-Us#accordion-ec0be5accd8a4a36a5dbbcd3adb5307b

I recommend you call them and keep calling until you speak to someone. Sending emails or leaving voicemails will take a while to get a response.

Re: AMF payment through wire transfer

AppDefects — Thu, 02 Jan 2020 23:56:03 GMT

I agree call them. Talk to a human.

Re: AMF payment through wire transfer

denbesten — Fri, 03 Jan 2020 00:12:28 GMT

Telephone their office during their business hours. See the contact us page for details. Expect to be on hold for a while as they can be quite busy.

Incidentally, @Kaity, thanks for getting the business hours added to the web site. I appreciate it!