topic Re: I can't view CISSP endorsement status on Dashboard in Member Support

I can't view CISSP endorsement status on Dashboard

MuhammadTanvir — Thu, 05 Sep 2019 21:33:56 GMT

Hi, This morning I have received email from ISC2 confirming endorsement completion. However, when I check the dashboard I don't see cissp certification status. I am only shown basic profile and preference tabs with no cissp status.

Congratulations! Your application for CISSP has been reviewed and is now complete. Please check www.isc2.org/dashboard to review your certification status.

Sincerely,

(ISC)² Endorsement Services"

Re: I can't view CISSP endorsement status on Dashboard

Kaity — Fri, 06 Sep 2019 14:49:27 GMT

Hi @MuhammadTanvir - I'm looking into this with our support team. I'll PM you when I have an update!

Re: I can't view CISSP endorsement status on Dashboard

MuhammadTanvir — Sat, 07 Sep 2019 09:29:07 GMT

Thanks Kaity, I am looking forward to your PM.

Re: I can't view CISSP endorsement status on Dashboard

chrishibbard7 — Wed, 23 Oct 2019 15:33:44 GMT

Same problem here...there is no occurrence of "endorse" or "status" on my Dashboard. My endorsement has been submitted both on my side, and my endorser's.

thank you.

Re: I can't view CISSP endorsement status on Dashboard

Kaity — Wed, 23 Oct 2019 17:43:58 GMT

I'm looking into this @chrishibbard7

Re: I can't view CISSP endorsement status on Dashboard

chrishibbard7 — Wed, 23 Oct 2019 20:18:35 GMT

Thank you. Were you able to solve this problem back in September (for user "@MuhammadTanvir" above^)?

Re: I can't view CISSP endorsement status on Dashboard

SimplyRick — Thu, 24 Oct 2019 04:41:51 GMT

Same issue here with the SSCP.

Re: I can't view CISSP endorsement status on Dashboard

chrishibbard7 — Thu, 24 Oct 2019 13:17:49 GMT

thank you!

Re: I can't view CISSP endorsement status on Dashboard

fontainej — Thu, 19 Dec 2019 20:25:11 GMT

I'm having the same issue.

Re: I can't view CISSP endorsement status on Dashboard

SimplyRick — Fri, 20 Dec 2019 04:58:52 GMT

@fontainej For me, it was never really "fixed" explicitly by support, but what resolved it was paying my AMF (annual membership fee) over the phone. The Dashboard issue cleared up a couple days later.

Re: I can't view CISSP endorsement status on Dashboard

Kaity — Mon, 23 Dec 2019 17:43:51 GMT

@fontainej Do you still need assistance? If so, please PM me your details

Re: I can't view CISSP endorsement status on Dashboard

fontainej — Fri, 27 Dec 2019 15:56:06 GMT

I am still not able to see my status. My ID is 760611.

thanks

Jamie Fontaine

Re: I can't view CISSP endorsement status on Dashboard

Kaity — Fri, 27 Dec 2019 15:58:12 GMT

Your status is not going to show up on your dashboard. You'll get an email when your endorsement application review has been completed. I can check with the team to see if they have an estimate when it might be done, but it won't be a guarantee. The timeline is typically 4-6 weeks.

Re: I can't view CISSP endorsement status on Dashboard

fontainej — Fri, 27 Dec 2019 16:00:32 GMT

Thanks for the reply. It's been just over 4 weeks, so I'll give it a couple more weeks.

Thanks again.

Re: I can't view CISSP endorsement status on Dashboard

Kaity — Mon, 30 Dec 2019 15:35:29 GMT

You should be hearing from us next week @fontainej - thanks!

Re: I can't view CISSP endorsement status on Dashboard

Ehab_badawi — Tue, 21 Jan 2020 17:27:58 GMT

I have the same issue, I received the congratulations email but not able to see the status or pay the AMF

Re: I can't view CISSP endorsement status on Dashboard

Kaity — Tue, 21 Jan 2020 18:42:15 GMT

Hello @Ehab_badawi - I've shared your information with our Member Support team. They'll be in touch directly with an update when one is available.

Re: I can't view CISSP endorsement status on Dashboard

Alex_Berman — Wed, 09 Jun 2021 22:55:25 GMT

I have the same issue, I received the congratulations email but not able to see the endorsement status or pay the AMF. Can you help me please?

Re: I can't view CISSP endorsement status on Dashboard

mtheo — Thu, 10 Jun 2021 12:01:34 GMT

@Alex_Berman
Thank you for posting your query about your endorsement status and paying your AMF. Please note that to better assist you with the details regarding your specific account, please contact Memeber Support membersupport@isc2.org or via phone +1-866-331-ISC2(4722), Monday – Friday, 8:00 a.m. – 5:00 p.m. ET.

Re: I can't view CISSP endorsement status on Dashboard

JorgeCedenoEC — Thu, 10 Nov 2022 14:33:54 GMT

Same issue here with the CISSP.

(ISC)² Member ID 1134483