topic Re: CISSP Digital certificate Availability in Member Support

CISSP Digital certificate Availability

narenrajumoka — Mon, 02 Dec 2019 17:49:28 GMT

Hi Team,

I have cleared CISSP exam and endorsement process.So far not able to pay AMF/Download digital certificate.Please help.

Thanks!

Re: CISSP Digital certificate Availability

Faizam707 — Mon, 02 Dec 2019 21:25:31 GMT

I have the problem with my SSCP certificate
I don’t know what to do
I hope someone can help us

Thanks

Re: CISSP Digital certificate Availability

Kaity — Tue, 03 Dec 2019 18:33:34 GMT

Hello @Faizam707 and @narenrajumoka - I have reached out to support regarding your cases.

Re: CISSP Digital certificate Availability

Kaity — Tue, 03 Dec 2019 22:20:17 GMT

Hi again all! I'm told you should be able to try to process payment on the 4th of December. If that doesn't work - let me know!

Re: CISSP Digital certificate Availability

narenrajumoka — Wed, 04 Dec 2019 01:43:20 GMT

Hi, Can you please update on mail certificate and AMF payment.

Re: CISSP Digital certificate Availability

narenrajumoka — Wed, 04 Dec 2019 01:49:20 GMT

Thanks Kaity, As of now it is not available.

Re: CISSP Digital certificate Availability

denbesten — Wed, 04 Dec 2019 03:34:42 GMT

At the time you posted, it was 8:49 PM on December 3rd in Florida. Given that (ISC)² only works 1st shift, I would not expect a response for another 12 hours or so.

Re: CISSP Digital certificate Availability

narenrajumoka — Wed, 04 Dec 2019 03:39:20 GMT

Hi Denbesten,

Thanks for the Reply.

*With Regards*

*M Naren Raju*

*Information Security Manager*
*Bharat Sanchar Nigam Ltd(BSNL)*

Re: CISSP Digital certificate Availability

Faizam707 — Wed, 04 Dec 2019 04:33:51 GMT

Hi Kaity,
Thank you for your response
It still not working , please update us
Thanks

Re: CISSP Digital certificate Availability

Kaity — Wed, 04 Dec 2019 14:15:16 GMT

I apologize if I was not clear - I meant December 4th where our HQ office is. We do have offices in other regions with Member Support teams. You're welcome to contact the local office for your location - here is the information for those offices. The hours for those offices are 8am-5pm local time.

https://www.isc2.org/Contact-Us#accordion-ec0be5accd8a4a36a5dbbcd3adb5307b

If you're still having an issue today (December 4, Eastern time), please send me a private message with your details (including date of email notifying you) and I will see what I can do.

Re: CISSP Digital certificate Availability

narenrajumoka — Wed, 04 Dec 2019 15:23:13 GMT

Hi Kaity,

Thanks for your reply.I still not able to view AMF payment link or not able to download digital certificate for CISSP.I have cleared exam on 28/09/2019 and Endorsement is completed and confiremed on 18/11/2019.Please guide.

Re: CISSP Digital certificate Availability

Faizam707 — Tue, 07 Jan 2020 19:17:58 GMT

Dear kaity
I have been following with support members
For month and have not reached a solution
And now they are not answering not by email or on the phone

Re: CISSP Digital certificate Availability

Kaity — Tue, 07 Jan 2020 22:07:35 GMT

I'm checking with the heads of both the HQ and EMEA Member Support teams to see what the status of your query is. You should hear from us tomorrow.