topic Re: Next Step for Approved Application Email in Member Support

Next Step for Approved Application Email

d_sarnaik — Sat, 09 Nov 2019 04:00:10 GMT

Hi,

I have received an email saying "Your application for CCSP has been reviewed and is now complete. Please check www.isc2.org/dashboard to review your certification status."

But when I click on the link nothing works. It's not showing any details.

Please help with the next step.

Thanks,

-Dhananjay

Re: Next Step for Approved Application Email

Kaity — Mon, 11 Nov 2019 22:08:18 GMT

Sounds like an issue on our end! I'll get a note in to our support team.

Re: Next Step for Approved Application Email

d_sarnaik — Tue, 12 Nov 2019 10:05:31 GMT

Hi, Thanks for your reply.
Do you need any details from my side?
--Dhananjay

Re: Next Step for Approved Application Email

Kaity — Tue, 12 Nov 2019 13:49:04 GMT

Not just yet - but if I do, I'll PM you @d_sarnaik !

Re: Next Step for Approved Application Email

skyber — Fri, 15 Nov 2019 07:54:27 GMT

Hi @d_sarnaik,
Did yours get fixed already? I am experiencing the same issue for more than a week already.

Re: Next Step for Approved Application Email

d_sarnaik — Fri, 15 Nov 2019 08:04:35 GMT

No, It's still there. Don't know when it's going to resolve.

Re: Next Step for Approved Application Email

Kaity — Fri, 15 Nov 2019 16:14:34 GMT

@skyber and @d_sarnaik - I have followed up with my colleagues in the Member Support team to see what is going on.

Re: Next Step for Approved Application Email

Amazan — Thu, 13 Feb 2020 11:49:47 GMT

I am having currently the same Issue. Got the email that the CISSP application was completed, but when going to the Dashboard, only the Message for paying the AMF for my current Associate status (which goes on 1st March in to the next round) is displayed. Any advice how to proceed? I don't want to pay the AMF for associate if I am already approved CISSP 😉

Re: Next Step for Approved Application Email

Kaity — Thu, 13 Feb 2020 19:19:28 GMT

Hi @Amazan - please give us a call and we can look into this for you. 1-866-331-4722