topic Re: SSOE error when trying to make initial AMF in Member Support

SSOE error when trying to make initial AMF

RobHill — Fri, 06 Sep 2019 17:11:10 GMT

Hi,

I'm getting an SSOE error when trying to make my first payment - advice please?

Re: SSOE error when trying to make initial AMF

Kaity — Fri, 06 Sep 2019 18:04:40 GMT

I can put a ticket in for you.

Re: SSOE error when trying to make initial AMF

RobHill — Fri, 06 Sep 2019 18:11:33 GMT

I Kaity
PM sent.
Many thanks

Rob

Re: SSOE error when trying to make initial AMF

Kaity — Fri, 06 Sep 2019 19:27:13 GMT

No problem!

In case anyone else has this issue, please feel free to call Member Support directly to pay. They can bypass the error.

+1.866.331.4722

Re: SSOE error when trying to make initial AMF

Kaity — Fri, 06 Sep 2019 19:41:40 GMT

Can you try to log in again now? I'm told your account has been fixed.

Re: SSOE error when trying to make initial AMF

RobHill — Fri, 06 Sep 2019 20:02:43 GMT

Thankyou for sorting that... processed OK

Re: SSOE error when trying to make initial AMF

aaron_les — Fri, 06 Sep 2019 20:59:30 GMT

I'm not able to complete the AMF payment either and there is no answer when calling membership services. Can someone create a ticket for me as well? Looking back through the forums, these issues have been going on for quite a while with accepting AMF payments from new members... how is this still an issue?

Re: SSOE error when trying to make initial AMF

Shannon — Fri, 06 Sep 2019 21:16:37 GMT

@aaron_les wrote:
Looking back through the forums, these issues have been going on for quite a while with accepting AMF payments from new members... how is this still an issue?

Apparently this resulted from (ISC)2 encountering glitches after redesigning their site, which has led to their support becoming overwhelmed with calls from irate members.

(We've been told that they're addressing the issue, but I can't say how soon that will be.)

If you can't reach member support via their channels or get no response from them, PM the moderators here, who'll do their best to assist you.

Re: SSOE error when trying to make initial AMF

navzen2000 — Sat, 07 Sep 2019 05:33:56 GMT

Hi,

I am seeing the same error. Can anything be done to fix it ASAP?

Would appreciate if any moderator can put a ticket in for me and followup on this.

Thanks,

Naveen

ID Number: 723531

Re: SSOE error when trying to make initial AMF

CraginS — Sat, 07 Sep 2019 14:54:02 GMT

@aaron_les wrote:
I'm not able to complete the AMF payment either and there is no answer when calling membership services....

Just Mail a Check for AMF!

Re: SSOE error when trying to make initial AMF

Kaity — Mon, 09 Sep 2019 13:35:12 GMT

I have a ticket in for you.

Re: SSOE error when trying to make initial AMF

Kaity — Mon, 09 Sep 2019 13:48:07 GMT

I have a ticket in for you.

Re: SSOE error when trying to make initial AMF

taufiq — Wed, 15 Apr 2020 04:45:35 GMT

Hi,

Currently I encountered the same error. Can anyone help me to put a ticket for me on this?

Thank you in advance for your help.

My ID : 690985