topic Re: Just Mail a Check for AMF! in Member Support

Just Mail a Check for AMF!

CraginS — Tue, 03 Sep 2019 12:37:48 GMT

The number of complaints about inability to pay the Annual Maintenance Fee (AMF) due to the mess of a web site complex and failures of the Okta Single Sign On (SSO) system keeps growing, apparently exponentially.

So.. hows about folks owing money to (ISC)2 mail in a check for the AMF? If you don't have a checking account, you can send a Postal Money Order, and even buy the stamp you need at the same Post Office! A whole box of envelopes is only a buck at your local dollar store.

If you are in the USA send your check to

(ISC)² Corporate Headquarters
311 Park Place Blvd
Suite 400
Clearwater, Florida 33759

If you are outside the USA, check for the best address at

https://www.isc2.org/Contact-Us#accordion-ec0be5accd8a4a36a5dbbcd3adb5307b

Re: Just Mail a Check for AMF!

denbesten — Tue, 03 Sep 2019 15:57:24 GMT

I did this. Worked well. Took 15 calendar days from start to finish.

Re: Just Mail a Check for AMF!

Rossva — Mon, 09 Sep 2019 15:48:01 GMT

Thanks for this, am sure it'll help a bunch of people - but much easier to pay online right?! So you'd hope it'll get fixed really.

Re: Just Mail a Check for AMF!

CraginS — Mon, 09 Sep 2019 19:33:51 GMT

@CraginS wrote:

If you are in the USA send your check to

(ISC)² Corporate Headquarters
311 Park Place Blvd
Suite 400
Clearwater, Florida 33759

More recent comments from @Kaity in a related thread note that all checks must be mailed to the Florida address, above. The other international member support addresses are apparently not able to process the checks.

Thanks, Katy, for clarifying that detail.

Re: Just Mail a Check for AMF!

Dev — Fri, 20 Sep 2019 03:58:04 GMT

It is not easy for the folks outside US to mail in checks for the AMF. I have been trying to pay AMF online. I have written to support/contact emails. There is no acknowledgement of the technical problem with online payments.
Will you suspend my certification because of technical glitch on part of ISC2?

Re: Just Mail a Check for AMF!

denbesten — Fri, 20 Sep 2019 13:50:44 GMT

This is one of those situations where you collect evidence that you hope never to use, but you do it anyways to reduce future risk. If you do get suspended, you do have a right to appeal. To win an appeal, you would likely need to show that you repeatedly tried to get it paid, but that you were getting no response. To prepare for this eventuality, I suggest keeping every email you send, screenshots of websites that are not working, a log of calls you placed to them, etc.

At the same time, I suggest you call them to see if they can take payments over the phone or to help you pay online. Their hours are 09:00 to 17:00 US Eastern Monday to Friday and you should be prepared to wait on hold for a while.

Re: Just Mail a Check for AMF!

denbesten — Mon, 23 Jan 2023 05:10:16 GMT

If you mail a check to pay your AMF, please note that the Corporate Headquarters has a new address:

(ISC)²
1650 King Street, Suite 200
Alexandria, VA 22314
United States