topic Re: AMF payment issue due to SSO problem in Member Support

AMF payment issue due to SSO problem

Chukot — Mon, 09 Oct 2023 09:18:45 GMT

Hi everyone!

As many others, recently I received my endorsement confirmation and tried to finish it with AMF payment.

When trying to pay by card, the system is showing SalesForce SSO error.

If anyone from members support can help me and other people to solve it, I will be very appreciated.

Re: AMF payment issue due to SSO problem

JP54972 — Sat, 17 Aug 2019 11:28:32 GMT

I've been asking for help on this as well all last week with no response...I guess they don't want our money?

Re: AMF payment issue due to SSO problem

Shannon — Sat, 17 Aug 2019 11:37:23 GMT

@Chukot, have you attempted to ask the moderators here to assist you? I believe they resolved it, from what I read on another thread.

(BTW, welcome to the club of discontent members... )

Re: AMF payment issue due to SSO problem

JP54972 — Sat, 17 Aug 2019 11:41:06 GMT

Hi @Shannon , I sent a private message Tuesday and Wednesday to KaityEagle and SamathaO_isc2 but no response. Would you have another contact you might recommend?

Re: AMF payment issue due to SSO problem

Shannon — Sat, 17 Aug 2019 12:16:22 GMT

@JP54972 wrote:
Hi @Shannon , I sent a private message Tuesday and Wednesday to KaityEagle and SamathaO_isc2 but no response. Would you have another contact you might recommend?

Another member got issues of a different sort resolved recently; I believe he'd reached out to @Jarred_LeFebvre & @amandavanceISC2 for assistance, so try them too.

Re: AMF payment issue due to SSO problem

Jarred_LeFebvre — Sat, 17 Aug 2019 13:29:38 GMT

@Chukot @JP54972

Sorry for the inconvenience. Please private message me your member IDs, and we will look into this for you.

Thanks

Jarred

Re: AMF payment issue due to SSO problem

Chukot — Sat, 17 Aug 2019 15:14:02 GMT

Hi!
My ID is 697201, thank you!

Re: AMF payment issue due to SSO problem

Jarred_LeFebvre — Sat, 17 Aug 2019 18:53:04 GMT

@Chukot

I've got a ticket in for you and will keep you posted.

Re: AMF payment issue due to SSO problem

DanielIgumbor — Mon, 15 Mar 2021 15:22:13 GMT

Hello Jarred,

I am having a similar issue regarding AMF payment with my card. My non member ID is 749192

Re: AMF payment issue due to SSO problem

tonyshiver — Mon, 15 Mar 2021 15:23:24 GMT

@DanielIgumbor If you haven't already, please contact Member Services and one of our Member Support Coordinators will work with you to resolve your issue.

http://www.isc2.org/Contact-Us

Tony Shiver
Manager, Member Services

Re: AMF payment issue due to SSO problem

DanielIgumbor — Mon, 15 Mar 2021 15:29:26 GMT

Thanks Tony. I called the number but got voicemail