topic CISSP Concentration not showing in member dashboard in Member Support

CISSP Concentration not showing in member dashboard

s3cm0n — Sun, 21 Jul 2019 19:05:03 GMT

I have recently received ISSAP certification and it is not showing in the member dashboard, but is showing in CPE site. Is anyone else experiencing this issue?

@Kaity

Re: CISSP Concentration not showing in member dashboard

AlecTrevelyan — Sun, 21 Jul 2019 19:54:49 GMT

My ISSEP used to show up on the dashboard, but since the dashboard was changed a few weeks or so ago to also show the cycle dates as part of the bar charts my ISSEP disappeared from there - I have never seen my ISSAP or ISSMP on the dashboard yet.

I actually have a support ticket open for this issue, so hopefully it will be resolved soon.

Today I also logged the following issues with support - I logged these by email so I'm prepared for a bit of a wait:

My ISSMP downloadable certificate has the wrong "certified since" date - hopefully the physical certificate is correct!

My ISSMP appears in the CPE portal, but doesn't appear in my Active Transcript.

Re: CISSP Concentration not showing in member dashboard

Kaity — Mon, 22 Jul 2019 00:02:39 GMT

We'll look into this right away. Thank you!

Re: CISSP Concentration not showing in member dashboard

s3cm0n — Mon, 22 Jul 2019 12:17:29 GMT

I also don't see my ISSAP on my active transcript in the CPE portal.

Re: CISSP Concentration not showing in member dashboard

Kaity — Mon, 22 Jul 2019 13:17:10 GMT

I have a ticket in for this issue. Hopefully we can correct it shortly!

Re: CISSP Concentration not showing in member dashboard

s3cm0n — Mon, 22 Jul 2019 13:38:30 GMT

Thank you @Kaity

Re: CISSP Concentration not showing in member dashboard

AlecTrevelyan — Tue, 06 Aug 2019 17:09:36 GMT

@AlecTrevelyan wrote:
My ISSEP used to show up on the dashboard, but since the dashboard was changed a few weeks or so ago to also show the cycle dates as part of the bar charts my ISSEP disappeared from there - I have never seen my ISSAP or ISSMP on the dashboard yet.

I actually have a support ticket open for this issue, so hopefully it will be resolved soon.

Today I also logged the following issues with support - I logged these by email so I'm prepared for a bit of a wait:

My ISSMP downloadable certificate has the wrong "certified since" date - hopefully the physical certificate is correct!

My ISSMP appears in the CPE portal, but doesn't appear in my Active Transcript.

I'm pleased to report that today my dashboard is now showing all of my certifications!

The other issues I previously listed still remain, but one step at at time!

Re: CISSP Concentration not showing in member dashboard

s3cm0n — Tue, 06 Aug 2019 17:19:00 GMT

Good catch @AlecTrevelyan , It is fixed for me too.