topic Re: Unable to register for free member courses in Member Support

Unable to register for free member courses

Riesjart — Tue, 16 Jul 2019 18:35:14 GMT

Hi I am unable to access the free member courses under the “Member benefits” > “Professional Development Institute (PDI)”

When I click the Free for members button, I’m redirected towards a page displaying the following message:
“Error: Not authorized
You are not authorized to view the page you are trying to reach.
If you believe you encountered this page in error, and that you should have access to the resource you are trying to access, contact technical support.”

Has anybody else this issue and how can this be solved?

Thanks and regards.
Richard

Re: Unable to register for free member courses

Kaity — Tue, 16 Jul 2019 18:47:14 GMT

Hello, I can help with this! Can you private message me your member ID # and the primary email on the account?

Re: Unable to register for free member courses

Riesjart — Tue, 16 Jul 2019 18:59:30 GMT

Thanks! DM sent! 👍

Re: Unable to register for free member courses

rslade — Tue, 16 Jul 2019 19:00:39 GMT

> Riesjart (Newcomer I) posted a new topic in Member Support on 07-16-2019 02:35

> Hi I am unable to access the free member courses under the â€œMember benefitsâ€
> > â€œProfessional Development Institute (PDI)â€ When I click the Free for
> members button, Iâ€™m redirected towards a page displaying the following
> message: â€œError: Not authorized You are not authorized to view the page you
> are trying to reach.

Sounds similar to a number of the other problems, and may be part of the same
SSO thing. Are you able to reach other pages like the payments page, CPEs, etc?

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Re: Unable to register for free member courses

Kaity — Tue, 16 Jul 2019 19:05:30 GMT

Got it! DM'd you back 🙂

Re: Unable to register for free member courses

Riesjart — Tue, 16 Jul 2019 19:07:15 GMT

Thanks a lot for the help! 👍

Re: Unable to register for free member courses

rslade — Tue, 16 Jul 2019 19:35:39 GMT

> KaityEagle ((ISC)² Team) posted a new reply in Member Support on 07-16-2019

> Got it! DM'd you back

Oh, you two are just so *cute*!

====================== (quote inserted randomly by Pegasus Mailer)
rslade@vcn.bc.ca slade@victoria.tc.ca rslade@computercrime.org
To get the full value of joy you must have someone to divide it
with. - Mark Twain
victoria.tc.ca/techrev/rms.htm http://twitter.com/rslade
http://blogs.securiteam.com/index.php/archives/author/p1/
https://is.gd/RotlWB

Re: Unable to register for free member courses

Riesjart — Wed, 17 Jul 2019 13:31:00 GMT

....aaannnddd solved! By KaityEagle
Thanks! Great support.

Re: Unable to register for free member courses

mayavoegeli — Thu, 15 Apr 2021 08:36:20 GMT

Hi Kaity, Just stumbled over this conversation as I'm actually facing the same problem (i.e. not being authorized for the free member courses) - could you help me with this as well?

Re: Unable to register for free member courses

Kaity — Thu, 15 Apr 2021 13:03:09 GMT

Hello @mayavoegeli - yes, I can help with that! I'll reach out to the education team to get your access going.