topic Re: Not showing as a member?! in Member Support

Not showing as a member?!

Rossva — Wed, 10 Jul 2019 09:12:31 GMT

Hi all;

got my 'congratulations' email yesterday (yay!), and went into my dashboard, paid my AMF, all good.

some of my profile seems to have been updated as I now see acknowledgement that the AMF is paid and "I'm all set", however my profile still shows as 'non-member' and I cant access any of the member content.

Is this expected (eg it takes a few days), or something I need raise somewhere?

thanks for the help guys!

Re: Not showing as a member?!

Bvoris — Wed, 10 Jul 2019 12:45:58 GMT

They are still having problems with processing and the website.

I've emailed and called multiple times to no response.

I see they processed my payment but certainly haven't updated my status.

Re: Not showing as a member?!

Rossva — Wed, 10 Jul 2019 13:18:15 GMT

Ah ok , so known issue then, thanks for the confirm

Re: Not showing as a member?!

Bvoris — Wed, 10 Jul 2019 13:27:47 GMT

I'd continue to reach out to member services and check back frequently.

Their appears to be a massive number of problems with the new website that they are trying to resolve.

Re: Not showing as a member?!

rslade — Wed, 10 Jul 2019 19:09:39 GMT

> Bvoris (Newcomer I) posted a new reply in Member Support on 07-10-2019 09:27 AM

> Their
> appears to be a massive number of problems with the new website that they are
> trying to resolve.

Really? There are *problems* with the ISC2 Website and systems?

(Sorry, @Bvoris. The sarcasm is not directed at you. [Welcome to the madhouse,
by the way.] And not even at you posting about a known problem. Even if it's a
known problem, everyone who experiences it should report it. That *might*
[emphasis on the "might"] force the non-existent and laughably named "member
support" to pay attention. Especially since this "community" is pretty much wide
open to non-members and the entire world, and [almost] everything we say here is
world readable ...)

https://community.isc2.org/t5/Welcome/Privacy/m-p/10722

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Re: Not showing as a member?!

Bvoris — Thu, 11 Jul 2019 18:48:22 GMT

@rslade No worries I understand. I'll still strip for renewal of certifications though 😉

Re: Not showing as a member?!

rslade — Thu, 11 Jul 2019 19:55:39 GMT

> Bvoris (Newcomer I) mentioned you in a post! Join the conversation below:

> I'll still strip for renewal of certifications
> though

You are a brave man ...

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Re: Not showing as a member?!

jimscard — Fri, 12 Jul 2019 03:00:33 GMT

I've got that issue too. Seems like some of the servers (cpe.isc2.org, community.isc2.org) do recognize my status, and others, most notably www.isc2.org and learn.isc2.org, still think I'm a non-member...