topic Re: AMF Invoice in Member Support

AMF Invoice

Philippe_LAB — Mon, 09 Oct 2023 09:14:51 GMT

Where can I get an Invoice for the Annual Maintenance Fees I paid ?

Best regards,

Philippe

Re: AMF Invoice

dcontesti — Thu, 27 Jun 2019 13:13:55 GMT

Probably best to reach out to Member Services or maybe @amandavanceISC2 can assist.

Re: AMF Invoice

AppDefects — Thu, 27 Jun 2019 13:22:32 GMT

@Philippe_LAB wrote:
Hi

Where can I get an Invoice for the Annual Maintenance Fees I paid ?

Best regards,

Philippe

When I pay my AMFs I print the receipt and also squirrel away the e-mail receipt for tax time. I would have thought that you would be able to retrieve the receipt or your AMF payment history through the Membership Dashboard, but I haven't had any luck in finding it there, go figure. That sounds like a feature request 😉

Re: AMF Invoice

AppDefects — Thu, 27 Jun 2019 13:24:42 GMT

@dcontesti wrote:
Probably best to reach out to Member Services or maybe @amandavanceISC2 can assist.

Probably not a scalable solution if 150,000 members need to know their AMF payment history.

Re: AMF Invoice

Shannon — Thu, 27 Jun 2019 17:11:06 GMT

@AppDefects wrote:

When I pay my AMFs I print the receipt and also squirrel away the e-mail receipt for tax time.

I've been doing the same thing, what I found strange is that invoices of AMFs for the same cycle had the same invoice number --- only dates were different.

My other invoices have unique numbers. I wanted them to clarify it, but since this is an old AMF, I let it pass.

Re: AMF Invoice

amandavanceISC2 — Fri, 28 Jun 2019 15:45:48 GMT

@Philippe_LAB Please email me at avance@isc2.org with your primary email address on file and include your member ID number and I will provide you with your invoice.

Best Regards,

Amanda Vance

Re: AMF Invoice

denbesten — Sun, 30 Jun 2019 05:16:31 GMT

Statements showing payment history used to be available on the old member portal (https://webportal.isc2.org/), but no longer.

@amandavanceISC2, is there a timeline for making this available on the new member site? Like @AppDefects, I would prefer to access a scalable solution instead of again relying on your good graces (we don't want to waste those!). If online statements/receipts are not forthcoming, I will cave and email you from my address of record.

I paid by check, so I have legal proof of payment, but nothing usable for reimbursement-- not even an emailed receipt (which might just be a hidden second feature request ).

Re: AMF Invoice

amandavanceISC2 — Sun, 30 Jun 2019 15:52:23 GMT

@denbesten I don't have the exact ETA on when the receipts will be available online, however, I believe it is within the next few weeks. I will send you your receipt now, just in case.

Best Regards,

Amanda Vance

Re: AMF Invoice

denbesten — Sun, 30 Jun 2019 17:28:07 GMT

Knowing it is on the horizon is was hoping to hear. And, thanks for sending me a copy of my receipt. Here's hoping a few more self-service activities get reinstated before too-many of us needy members crawl out of the community's corners.

As always, I (and almost everyone on the community) appreciate the work you do for us!

Re: AMF Invoice

robbpf — Mon, 09 Sep 2019 07:44:03 GMT

Appears this feature has not been added as of Sept 9 2019. I paid my initial AMF on Aug 23 and did not receive an paid invoice via email. I will email support to hopefully get this resolved soon.

Re: AMF Invoice

Saguti — Thu, 03 Oct 2019 22:24:59 GMT

Feature still missing on 10/03/2019. Emailing Amanda...

Re: AMF Invoice

Ramon — Thu, 05 Dec 2019 11:16:20 GMT

Think I will do that also, my employer requires an invoice to be able to give me a refund, a Cc receipt is not good enough...

Re: AMF Invoice

jeffsieben — Tue, 17 Dec 2019 16:25:27 GMT

As an ISC2 member, I expect my order history of payment receipts to be self-serve like other associations (eg. PMI). Ideally, I'dl ike a list of my history of payments with the ability to easily find and access (screen, PDF, download) my receipt to submit for expenses . This functionality is so natural that I went to our membership website, logged in and expected to see it to submit my expenses for 2019 that are due today.

With that said,please try and add this for the new year. I'll email Amanda Vance @amandavanceISC2 for my receipt.

Merry Christmas all!

Jeff

Re: AMF Invoice

nanditadube — Fri, 27 Dec 2019 03:44:15 GMT

Hey, feature still not available.

I did not even receive an email confirmation or an invoice when I made the AMF payment. I am looking for it on the site, but I just get the AMF status - no history of payments, or associated invoices, or any other information.

Can somebody help? Thanks!

Re: AMF Invoice

sggithinji — Fri, 24 Mar 2023 20:21:16 GMT

It is scalable. ISACA has more members and all your payment history, invoices/receipts are readily available on the website. This is something ISC2 needs to do!