topic Re: Certificate Shipment in Member Support https://community.isc2.org/t5/Member-Support/Certificate-Shipment/m-p/24072#M4575 <P>Yes, all members should should receive a hard copy of their certificate(s) after endorsement, and again upon each renewal of their 3-year cycle.</P><P>&nbsp;</P><P>There's an FAQ for the certificate pack here:</P><P>&nbsp;</P><P><A href="https://www.isc2.org/Frequently-Asked-Questions#accordion-c6c19fcde9cf46cdadb06d7d6ed9719d" target="_blank" rel="noopener">https://www.isc2.org/Frequently-Asked-Questions#accordion-c6c19fcde9cf46cdadb06d7d6ed9719d</A></P><P>&nbsp;</P><P>Sounds like you need to contact Member Services and ask for a replacement to be shipped. I'd also check that your postal address is set correctly in your profile in the member portal.</P><P>&nbsp;</P> Sat, 22 Jun 2019 08:57:46 GMT AlecTrevelyan 2019-06-22T08:57:46Z Certificate Shipment https://community.isc2.org/t5/Member-Support/Certificate-Shipment/m-p/24068#M4573 <P>Hi,</P><P>&nbsp;</P><P>Could you please guide if hard copy SSCP certificate is also shipped? If so, when can I expect? I got certified in the month of Dec 2018.</P><P>&nbsp;</P><P>Kind Regards,</P><P>Utkarsh&nbsp;</P> Sat, 22 Jun 2019 04:49:06 GMT https://community.isc2.org/t5/Member-Support/Certificate-Shipment/m-p/24068#M4573 Utkarsh_Utsava 2019-06-22T04:49:06Z Re: Certificate Shipment https://community.isc2.org/t5/Member-Support/Certificate-Shipment/m-p/24072#M4575 <P>Yes, all members should should receive a hard copy of their certificate(s) after endorsement, and again upon each renewal of their 3-year cycle.</P><P>&nbsp;</P><P>There's an FAQ for the certificate pack here:</P><P>&nbsp;</P><P><A href="https://www.isc2.org/Frequently-Asked-Questions#accordion-c6c19fcde9cf46cdadb06d7d6ed9719d" target="_blank" rel="noopener">https://www.isc2.org/Frequently-Asked-Questions#accordion-c6c19fcde9cf46cdadb06d7d6ed9719d</A></P><P>&nbsp;</P><P>Sounds like you need to contact Member Services and ask for a replacement to be shipped. I'd also check that your postal address is set correctly in your profile in the member portal.</P><P>&nbsp;</P> Sat, 22 Jun 2019 08:57:46 GMT https://community.isc2.org/t5/Member-Support/Certificate-Shipment/m-p/24072#M4575 AlecTrevelyan 2019-06-22T08:57:46Z