topic isc2 Dashboard CPEs link is broken in Member Support

isc2 Dashboard CPEs link is broken

dferlemann — Mon, 17 Jun 2019 15:58:39 GMT

Clicking on the link redirects me to https://cpe.isc2.org, which has a SAML error by Salesforce. I sent an email to isc2 last week had no reply so I thought post it here see if it could be resolved quickly.

Re: isc2 Dashboard CPEs link is broken

mcervellino — Mon, 17 Jun 2019 19:01:20 GMT

Also me, I can confirm I have the same issue.

thanks.

Anyone can provide support on this?

Re: isc2 Dashboard CPEs link is broken

Shannon — Mon, 17 Jun 2019 19:22:47 GMT

When I tried the URL, it prompted me to login, after which I was directed to the Dashboard, as shown below:

Start

End

Either this is an error with the accounts, or else related the SSO issue --- given that I was already logged in before I tried the URL.

@dferlemann and @mcervellino, try logging in from the main site first, and then use the URL.

@SamanthaO_isc2 and @amandavanceISC2, please throw some light on this...

Re: isc2 Dashboard CPEs link is broken

dferlemann — Mon, 17 Jun 2019 20:49:40 GMT

I did. Logged on to the isc2.org -> Dashboard -> CPEs -> then this:

Re: isc2 Dashboard CPEs link is broken

dferlemann — Mon, 17 Jun 2019 21:01:23 GMT

I tried to start a private window for https://cpe.isc2.org it brings me to the isc2org.okta.com login screen. I entered the credential for isc2.org, and still got the SSO error as shown above.

I logged into isc2org.okta.com, created a security question (I was asked to), there is not an app related to CPE. Sounds like my credential is not associated with the https://cpe.isc2.org, or that cpe.isc2.org is not registered with okta.com because I couldn't find in the app database. Something is broken in between there.

Re: isc2 Dashboard CPEs link is broken

SamanthaO_isc2 — Mon, 17 Jun 2019 21:04:23 GMT

Thanks for tagging Amanda and myself, @Shannon.

Please send me an email and I can assist you if you are receiving this error. Please make sure to send the email from your primary email address on file and include your Member ID number. I can then submit a ticket to get this resolved for you.

You can reach me at: soconnor@isc2.org

Best,

Re: isc2 Dashboard CPEs link is broken

dferlemann — Mon, 17 Jun 2019 21:55:09 GMT

I have sent you an email but in my full-length email address rather than the short email address that I've used the ID for logging into ISC2.org. Thanks for the help!