topic Re: How can I get assistance from Members' Services? in Member Support

How can I get assistance from Members' Services?

Pedro — Fri, 22 Feb 2019 23:19:46 GMT

Perhaps, I have been going about this the wrong way, but I have been reaching out to Members' Services for a week now without any response. In the past week, I have sent three emails to membersupport@isc2.org and left three voicemails in the box I get dumped into after holding for a couple of minutes at the 866.331.ISC2(4722) number.

Is there a better way to get ahold of someone who can provide guidance on a specific type of CPE submission?

Thanks, in advance!

Re: How can I get assistance from Members' Services?

amandavanceISC2 — Mon, 25 Feb 2019 13:27:02 GMT

@Pedro I'm sorry to hear you have been having trouble getting assistance. I will be happy to help you! Please send me an email (avance@isc2.org) with your primary email address online as well as your member ID number.

I look forward to hearing from you.

Best Regards,

Amanda Vance

Re: How can I get assistance from Members' Services?

Pedro — Mon, 25 Feb 2019 16:57:04 GMT

Thanks, Amanda!

Email has been sent.

Regards.