topic Re: Duplicate CPE Credit in Member Support

Duplicate CPE Credit

Flyslinger2 — Tue, 19 Feb 2019 15:07:00 GMT

I have a duplication of a CPE.

Thanks!

Re: Duplicate CPE Credit

AlecTrevelyan — Tue, 19 Feb 2019 17:44:11 GMT

I've had duplicate CPEs auto-submitted for me before. Just delete one.

Re: Duplicate CPE Credit

Shannon — Tue, 19 Feb 2019 18:34:36 GMT

Yes, I've encountered the same. They were automatically added, so I contacted support and was then asked to delete the extra one...

Re: Duplicate CPE Credit

rslade — Tue, 19 Feb 2019 19:51:02 GMT

> Flyslinger2 (Contributor III) posted a new topic in Member Support on 02-19-2019

> I have a duplication of a CPE.

Shhhhhhhh!

Actually, thanks. Your posting reminded me to post some of my stuff, and I noticed that I, too, had a duplicate. If you look in that box where it says "Active Transcript" and "Previous Transcript" there is also a "View" button. If you click that, you get a list of your "active" stuff, and you can delete the duplicate.

Re: Duplicate CPE Credit

RobRazInCanada — Wed, 29 Apr 2020 13:43:32 GMT

I think the delete button has disappeared in the revamp of the portal? Or am I missing something? I'm also trying to delete a duplicate.

Re: Duplicate CPE Credit

Shannon — Wed, 29 Apr 2020 14:21:20 GMT

Yes, I was just checking --- it's been ages since I added the CPEs manually --- it seems that there's no option to edit or delete CPEs that have been accepted, though it's there for draft CPEs.

In the past, if I came upon duplicate CPEs, I'd get ISC2 support's confirmation before deleting them myself; now I suppose they'll do the dirty work once you contact them.

Re: Duplicate CPE Credit

tonyshiver — Wed, 29 Apr 2020 14:22:33 GMT

@RobRazInCanada You can contact Member Support at membersupport@isc2.org for assistance deleting a duplicate CPE. Please remember to include your Member ID in the email.

Re: Duplicate CPE Credit

RobRazInCanada — Wed, 29 Apr 2020 14:25:48 GMT

That's what I did, thanks. Seems odd that you'd need to bother someone to do this, a "Delete" option would be so much more practical. If they are worried about someone getting hacked and having their CPE deleted mischievously, perhaps a "confirm by email" thing would be advisable.