topic CPE remain pending in Member Support

CPE remain pending

Jan-Willem — Mon, 09 Oct 2023 09:06:21 GMT

Last week (Tuesday 29/1) I have entered three CPE's. Normally they are processed within an hour; either by accepting them or by asking for more clarification (audit process). However this time they keep the status pending. Anything wrong??

Re: CPE remain pending

amandavanceISC2 — Wed, 06 Feb 2019 16:42:00 GMT

@Jan-Willem One of two things happened here. Either 'yes' was checked when it asked if it was an (ISC)² sponsored event, or 'Save & Exit' was clicked once you input the CPE information. By clicking 'Save & Exit' this automatically puts the CPEs in draft status. To update the drafts, simply log back into the CPE portal and edit any CPEs listed as draft. If you checked yes, I would just delete the submission and use the instructions below to submit.

Enter begin/end date
Select 'No' to (ISC)² sponsored event (even if it was, always check no)
Education (tab)
- 'Online webinars, podcasts and other online training'
  - eSymposium - 3 CPEs
  - InfoSecurity Professional Magazine - 2 CPEs
  - Webinars, podcasts, etc... - 1 CPE per hour of attendance

Best Regards,

Amanda Vance

Re: CPE remain pending

Jan-Willem — Wed, 06 Feb 2019 19:18:39 GMT

I've realized this as well. The problem here is the word "pending". As far as I know, a request is pending means that the receiving party (in this case ISC2) is busy handling it or it is just waiting to be handled. A draft request is never pending; it is waiting for completion, it is draft; but not pending.