topic Re: Trouble logging into (ISC)2 main site? in Member Support

Trouble logging into (ISC)2 main site?

jmikesmith — Wed, 23 Jan 2019 18:09:36 GMT

For the past few days, I've been having difficulty logging into the main (ISC)2 web site (I'm reading the member magazine for CPEs). It keeps returning me to the sign-in page. It took me seven tries today to log in successfully. I'm pasting my password in from another source, so I know not making a typo in the password.

Has anyone else experienced this lately?

Mike

Re: Trouble logging into (ISC)2 main site?

rslade — Wed, 23 Jan 2019 19:38:47 GMT

The Powers-That-Be have mentioned lots of changes happening recently. I just tried it and didn't see a problem (but I didn't hang around too long, so maybe not long enough to trip what you saw ...)

Re: Trouble logging into (ISC)2 main site?

jmikesmith — Thu, 24 Jan 2019 14:41:58 GMT

It's still happening. Interestingly, when I log into the Community, it sends me to the main isc2.org login page and it works on the first attempt. But when I try to log into isc2.org, it keeps returning me to the login page.

Now, I'm connecting from my work site, which has all kinds of ad blockers and filters and such, which I have no control over. So the problem may be at my end, or at least between my end and isc2.org (as opposed to community.isc2.org, which works fine).

Mike

Re: Trouble logging into (ISC)2 main site?

amandavanceISC2 — Thu, 24 Jan 2019 18:00:47 GMT

@jmikesmith It sounds like it may be a browser or connection issue. If using a corporate network, these can sometimes block our site. I would suggest to use your home network and try a browser such as Firefox (works best). You may also try clearing the browsing history, cookies and cache and restarting the browser.

Best Regards,

Amanda Vance

Re: Trouble logging into (ISC)2 main site?

Illsteward — Sat, 26 Jan 2019 10:20:31 GMT

Can confirm. Since the new e-mail, I can't really log to the portal. It succeeds in 1 out of 10 or so attempts and sometimes even that only temporarily. I wonder if (ISC)2 will address that soon… It's really bothersome.