topic Re: Draft CPE? in Member Support

Draft CPE?

Zem — Thu, 10 Jan 2019 04:30:14 GMT

Hi guys

Anybody know what in the blazes a draft CPE is? Why is my CPE submission stuck in this state for the last few weeks now?

Cheers

Re: Draft CPE?

Zem — Thu, 10 Jan 2019 04:37:33 GMT

OK just Googled an explanation that you have to click Save & Continue on the submissions page rather than Save & Exit.

An explanation on that page would have been nice, or even an entry in the instructions or the FAQ.

Re: Draft CPE?

amandavanceISC2 — Thu, 10 Jan 2019 10:39:54 GMT

@Zem Thank you for your inquiry. To confirm, the CPE is in draft status due to hitting 'Save & Exit' rather than 'Save & Continue'. You will be able to edit the CPE in draft status by logging into your (ISC)² and clicking into the CPE portal.

Best Regards,

Amanda Vance

Re: Draft CPE?

CraginS — Thu, 10 Jan 2019 13:37:21 GMT

@amandavanceISC2 wrote:
@Zem Thank you for your inquiry. To confirm, the CPE is in draft status due to hitting 'Save & Exit' rather than 'Save & Continue'. You will be able to edit the CPE in draft status by logging into your (ISC)² and clicking into the CPE portal.

Best Regards,
Amanda Vance

Amanda,

I was also caught by this same confusion last spring when the new CPE portal fell on us.

May I suggest that on each page of the sequence the phrase "Save and Exit" be changed to "Save to Finish Later and Exit."

On a broader view, this appears to be another piece of evidence that the contractor team that built the portal for (ISC)2 is relatively clueless on how to incorporate solid User Experience (UsEx) design and testing into their work.

Re: Draft CPE?

amandavanceISC2 — Thu, 10 Jan 2019 13:42:56 GMT

@CraginS That is a great idea. I have forwarded your suggestion to management for review. Please note, there will be many changes coming to the portal within the next few months.

Best Regards,

Amanda Vance

Re: Draft CPE?

rslade — Thu, 10 Jan 2019 18:44:22 GMT

> amandavanceISC2 (Moderator) posted a new reply in Member Support on 01-10-2019

> @CraginS That is a great idea. I have forwarded your suggestion to management
> for review.

Amanda, we made that suggestion *months* ago ...

> Please note, there will be many changes coming to the portal within
> the next few months.

Why? There haven't been many recently.

OK, yes, thank you for *finally* changing the default on links to "new page."

We are all waiting, with bated breath, for "Hot Topics" to default to "Recent
Activity" rather than "Top Kudoed" ...

====================== (quote inserted randomly by Pegasus Mailer)
rslade@vcn.bc.ca slade@victoria.tc.ca rslade@computercrime.org
The biggest difference between time and space is that you can't
reuse time - Merrick Furst
victoria.tc.ca/techrev/rms.htm http://twitter.com/rslade
http://blogs.securiteam.com/index.php/archives/author/p1/
https://is.gd/RotlWB

Re: Draft CPE?

Flyslinger2 — Thu, 10 Jan 2019 19:53:51 GMT

When Amanda responded with the comment "many more" I cringed. I don't know if this community will tolerate another round of short comings for this system.

Re: Draft CPE?

Shannon — Fri, 11 Jan 2019 02:40:43 GMT

@rslade wrote:

Amanda, we made that suggestion *months* ago ...

@rslade, our only consolation is that all fixes / enhancements requested for will be implemented this year --- so I suppose we'll all be happy in 'at least' 354 days, given that no specific date was provided.