https://community.isc2.org/t5/Member-Support/CCSP-Endorsement-Time/m-p/17239#M3359 <P>Originally, I believed that the 6 week timeframe is the current norm. I'm a CISSP and passed my CCSP exam on October 23rd, 2018. Upon receiving the test result confirmation email the next day, I immediately submitted the endorsement info. That's largely automated now, and it picked up my CISSP as meeting the experience requirements for the CCSP.
&nbsp;
That email said to expect a 6 week turn-around, however the webpage wherein I submitted my endorsement stated that it was taking approximately 8 weeks, as others have seen. I originally thought that the Thanksgiving and Christmas holidays here in the U.S. could prolong it. Accordingly, it's not surprising me that it could take even longer (<U>because it is now longer</U>) and this proves that (ISC)2's expected time frames (first 6 weeks, then 8, now obviously something else) aren't valid, even as rough estimates. &nbsp;</P><P>&nbsp;</P><P>
The leadership at (ISC)2 must understand the real cost of a continuing problem of this magnitude; their credibility on this subject is gone. A loss of credibility with your customers is very expensive, and difficult to recover from.</P><P>&nbsp;</P><P>Ask any organization that's had a data breach.</P><P>&nbsp;</P><P>They'd have more credibility with me if that admitted that they made a mistake in not implementing a system that can cope with an increase of endorsement requests, after years of successfully marketing their products. Then they would follow that by ceasing to provide meaningless time frames and admit that they really have no idea how long it will take.</P><P>&nbsp;</P><P>Everyone makes mistakes, and most people are forgiving of them. &nbsp;In order to gain that forgiveness, they have to come clean with their customers and explain how they made their mistake(s) and - just as importantly - how they're going about fixing things.</P><P>&nbsp;</P><P>If they're having trouble fixing it, they need to open up and solicit solutions. The membership includes many of the "smartest people in the room," so by socializing the issues, the constraints, and the poor decisions, they'd be able to tap into a large body of knowledge. &nbsp;Many of us have offered up solutions, but we're doing so largely in ignorance of the root cause of the problem, because (ISC)2 hasn't informed us. &nbsp;This is not something to be embarrassed or ashamed of. &nbsp;This is a "teachable moment" that we can all benefit from. Instead, they've chosen to offer up invalid estimates, and stay silent on the root cause.</P><P>&nbsp;</P><P>
I can't speak for anyone else, but I've heard nothing, not even the "status email" that others have referred to. A couple of days ago I sent an email to customer support, but didn't receive a reply yet. &nbsp;In fairness to them, I sent it mid-day on a Friday (and I'm in the same time zone as their U.S. Florida office) so there may not have been enough hours in the workday to reply. &nbsp;I wanted to wait until I was clearly beyond the 8 week window, so as not to delay things even more with email traffic.
</P><P>&nbsp;</P><P>On one hand, the idea of waiting 2 (or perhaps 3) months to get through the endorsement, when (ISC)2 knows that a candidate has met the requirements with a current CISSP and a passing exam score, is frustrating, but not necessarily harmful, if it is well-socialized that such delays are par for the course.</P><P>&nbsp;</P><P>
However, on the other hand, (ISC)2 should understand that their inefficiency can jeopardize a customer's financial standing. &nbsp;Some companies want to "close the books" on expense reports at the end of the year. &nbsp;In those organizations, if an employee does not submit the expense report by the end of the fiscal year (with verifiable proof that they've attained the certification the company is reimbursing for) the company may not reimburse. If the employee paid out of pocket, expecting that (ISC)2 would turn things around quickly enough to meet his or her company's requirements, they were in for a rude awakening and probably look none too kindly upon (ISC)2's inefficiencies.
</P><P>&nbsp;</P><P>Yes, some might say that company deserves part of the blame; that they should change their policies and processes to accommodate a situation beyond the employee's control, but private companies are free to make their own choices with this, if they reimburse at all. &nbsp;I've worked for others that say an expense report must be submitted within 30 days of incurring the expense, and similar policies. &nbsp;In that world, reimbursement is not possible with (ISC)2's current model, so folks working for those companies will absorb the full cost if they pursue a certification. I do not blame the business because they have to manage their finances and expenditures, even if it is an employee "benefit" to get reimbursed in pursuing professional development. &nbsp;That is a subject worthy of it own discussion elsewhere on the community.
</P><P>&nbsp;</P><P>Considering that many candidates attend a boot camp type training class that may cost several thousand dollars (USD) and may pay several hundred more for the exam, the employee's monetary outlay is not insignificant. The more customers that have to bear that cost alone, means that over time (ISC)2 may lose customers.</P><P>&nbsp;</P><P>Think about that as an incentive to become more efficient.
</P><P>&nbsp;</P><P>(ISC)2 may be a non-profit organization, but it is still a "business" with customers and competition. &nbsp;Like any business, it must listen to the "voice of the customer," and constantly find ways to show that it is the best choice among the competition. &nbsp;This forum, and similar postings elsewhere, show that the delay has become a widespread problem and is worsening.</P><P>&nbsp;</P><P>(ISC)2 occasionally comments here, showing that they are listening to the voice of the customer, but in those replies I'm not seeing the moderators announce the steps the organization is taking to implement a long-term solution to what will surely be a long-term problem. As others have noted, solutions abound, but their practicality is unknown, since we still haven't been made privy to the root cause.
</P><P>&nbsp;</P><P>
Organizations that face little, or no, competition are typically the least inclined to innovate. &nbsp;The competitive model is skewed in this industry, because each of the competitors offers its own certifications, and, while there may be some measure of equivalency, they are not equal. &nbsp;Nor are they equally desirable, so there is a certain amount of "vendor lock-in" wherein a company or government contract may require a specific certification, with no alternatives. &nbsp;The candidate employee - (ISC)2's customer - has no choice but to purchase (ISC)2's product, if they want the job.
</P><P>&nbsp;</P><P>As for me personally, I already have a job, and I have now completely absorbed the cost of materials, training, the test, the airfare, the hotel, and other travel expenses. &nbsp;I did it because I see at least two areas of value:
</P><P>&nbsp;</P><UL><LI>The first is the return on investment I made by paying out of pocket for the training I took, and the materials I purchased to prepare for the exam. &nbsp;That return manifests in the knowledge I apply as I strive to do more to protect my government client. &nbsp;That is a very good thing for them, the country, and ultimately for the world, as we are all better able to protect ourselves from the malicious actors; for they pose an international threat.
</LI></UL><P>&nbsp;</P><UL><LI>The second return on investment is purely selfish; it would be the ability to state that I am now a Certified Cloud Security Professional, and it would enhance the broad areas of knowledge demonstrated with my other certifications. &nbsp;For that, after more than two months, I have received no return on my investment.
</LI></UL><P>&nbsp;</P><P>If anyone from (ISC)2 responds to this, kindly understand that I'm no longer looking for you to tell me when my certificate will be awarded. &nbsp;Quite bluntly, the organization has lost considerable credibility among members like me that have proof that the previously announced expected wait times were meaningless. &nbsp;No, if you respond, I'd like to know what concrete steps (ISC)2 is taking to solve this problem. &nbsp;That would have meaning, and if you follow through on it, this would go a long way toward restoring your credibility.</P> Sun, 23 Dec 2018 20:51:06 GMT CyberLead 2018-12-23T20:51:06Z https://community.isc2.org/t5/Member-Support/CCSP-Endorsement-Time/m-p/8264#M1464 <P>I submitted my CCSP Endorsement on 9 Feb 2018, and was self-endorsed as I am a CISSP. I am pretty impressed that the whole endorsement process is fully automated, which is quick and easy to use (Good Job ISC2!).</P><P>&nbsp;</P><P>However, it has been a month&nbsp;since my submission and there are no news about it yet. I do not mind waiting, but I would think that by automating the process and since it is a self endorsement for this case, the waiting time would have been slightly shorter than compared to other certifications.</P><P>&nbsp;</P><P>Have a great day ahead.&nbsp;</P><P>&nbsp;</P><P>Cheers.</P> Fri, 09 Mar 2018 02:44:28 GMT https://community.isc2.org/t5/Member-Support/CCSP-Endorsement-Time/m-p/8264#M1464 Bryan787 2018-03-09T02:44:28Z https://community.isc2.org/t5/Member-Support/CCSP-Endorsement-Time/m-p/8265#M1465 I submitted my CCSP application on the 8th of February, same as you, self endorsement as I am already a CISSP. I also thought it would be quicker because of this but haven't heard anything yet. They do say it could take up to 6 weeks to process, so hopefully in the next 2 weeks we get our CCSPs. Fri, 09 Mar 2018 02:50:31 GMT https://community.isc2.org/t5/Member-Support/CCSP-Endorsement-Time/m-p/8265#M1465 JD 2018-03-09T02:50:31Z https://community.isc2.org/t5/Member-Support/CCSP-Endorsement-Time/m-p/8270#M1466 <P>Instead of sitting and wondering,</P><P>Please make effort to contact ISC2 after specified duration to know the status.</P><P>&nbsp;</P><P>-Jaggy</P><P>&nbsp;</P><P>&nbsp;</P> Fri, 09 Mar 2018 03:34:56 GMT https://community.isc2.org/t5/Member-Support/CCSP-Endorsement-Time/m-p/8270#M1466 Jaggy 2018-03-09T03:34:56Z https://community.isc2.org/t5/Member-Support/CCSP-Endorsement-Time/m-p/8274#M1467 <P><a href="https://community.isc2.org/t5/user/viewprofilepage/user-id/642540573">@JD</a>&nbsp;Yea hopefully soon!</P> Fri, 09 Mar 2018 06:04:37 GMT https://community.isc2.org/t5/Member-Support/CCSP-Endorsement-Time/m-p/8274#M1467 Bryan787 2018-03-09T06:04:37Z https://community.isc2.org/t5/Member-Support/CCSP-Endorsement-Time/m-p/8277#M1469 <P>kindly send me the full path - url for the endorsement . I keep on clicking the one send by email and it’s taking me nowhere&nbsp;</P> Fri, 09 Mar 2018 09:13:24 GMT https://community.isc2.org/t5/Member-Support/CCSP-Endorsement-Time/m-p/8277#M1469 Nashe 2018-03-09T09:13:24Z https://community.isc2.org/t5/Member-Support/CCSP-Endorsement-Time/m-p/8282#M1470 <P>Congratulations to you both on passing the CCSP! I'm glad to hear you like the new online endorsement process. Although the endorsement application is completely online now, the process is still the same where the (ISC)² endorsement staff still have to carefully review each endorsement submitted. At current time, the review process can take up to 6 weeks. Since you both submitted your endorsements in the beginning of February, you should be hearing back shortly.&nbsp;</P><P>&nbsp;</P><P><a href="https://community.isc2.org/t5/user/viewprofilepage/user-id/1623839193">@Nashe</a>&nbsp;Here are the steps to locate the endorsement application form.&nbsp;</P><P>&nbsp;</P><P><A href="https://www.isc2.org/Endorsement" target="_self">Endorsement Page:</A></P><P>&nbsp;</P><P>1. Log into your (ISC)² profile</P><P>2. Hover over the 'Certifications' tab</P><P>3. Click 'Endorsement'</P><P>4. Click the hyperlink in the first sentence, 'Online Endorsement Application'</P><P>5. Click the green 'New Endorsement Application' button</P><P>&nbsp;</P><P>Best Regards,</P><P>Amanda Vance</P> Fri, 09 Mar 2018 11:16:00 GMT https://community.isc2.org/t5/Member-Support/CCSP-Endorsement-Time/m-p/8282#M1470 amandavanceISC2 2018-03-09T11:16:00Z https://community.isc2.org/t5/Member-Support/CCSP-Endorsement-Time/m-p/8298#M1471 <P>I am hoping to hear something soon as I am week behind you guys. I submitted Feb. 15th. I do like the automative process, but I am not sure if it truly speeds up the process since it is still a manual review. Hoping to be officially CCSP soon!</P> Fri, 09 Mar 2018 15:51:15 GMT https://community.isc2.org/t5/Member-Support/CCSP-Endorsement-Time/m-p/8298#M1471 pwkeating 2018-03-09T15:51:15Z https://community.isc2.org/t5/Member-Support/CCSP-Endorsement-Time/m-p/8299#M1472 <P>Having been through the process some three times now I can say each iteration was really 6 weeks almost to the day that I officially submitted.</P> Fri, 09 Mar 2018 16:07:02 GMT https://community.isc2.org/t5/Member-Support/CCSP-Endorsement-Time/m-p/8299#M1472 Beads 2018-03-09T16:07:02Z https://community.isc2.org/t5/Member-Support/CCSP-Endorsement-Time/m-p/8370#M1488 <P><a href="https://community.isc2.org/t5/user/viewprofilepage/user-id/1566072329">@amandavanceISC2</a>&nbsp;and all, thanks for your response! As of today I have not heard of any update from ISC2 yet..will continue to update the post so that the rest have a gauge on the estimated endorsement timeline for this period.&nbsp;</P><P>&nbsp;</P><P>Cheers.&nbsp;</P> Mon, 12 Mar 2018 10:28:23 GMT https://community.isc2.org/t5/Member-Support/CCSP-Endorsement-Time/m-p/8370#M1488 Bryan787 2018-03-12T10:28:23Z https://community.isc2.org/t5/Member-Support/CCSP-Endorsement-Time/m-p/8413#M1504 I just got my CCSP congratulations email. Yours must be imminent. Tue, 13 Mar 2018 01:02:07 GMT https://community.isc2.org/t5/Member-Support/CCSP-Endorsement-Time/m-p/8413#M1504 JD 2018-03-13T01:02:07Z https://community.isc2.org/t5/Member-Support/CCSP-Endorsement-Time/m-p/8415#M1505 <P>Thanks&nbsp;<a href="https://community.isc2.org/t5/user/viewprofilepage/user-id/642540573">@JD</a>&nbsp;and Congrats!</P><P>&nbsp;</P><P>&nbsp;I just received the endorsement email as well, Kudos to ISC2 as it take just over 4 weeks for the processing of endorsement.&nbsp;</P><P>&nbsp;</P><P>Can I check if there is any way to download a copy of the certificate online?&nbsp;</P> Tue, 13 Mar 2018 02:47:05 GMT https://community.isc2.org/t5/Member-Support/CCSP-Endorsement-Time/m-p/8415#M1505 Bryan787 2018-03-13T02:47:05Z https://community.isc2.org/t5/Member-Support/CCSP-Endorsement-Time/m-p/9031#M1645 <P>Congrats and I'm waiting my&nbsp;<SPAN>endorsement email too! It's really so slowly!&nbsp;</SPAN></P> Mon, 02 Apr 2018 16:29:11 GMT https://community.isc2.org/t5/Member-Support/CCSP-Endorsement-Time/m-p/9031#M1645 Oldwatermelon 2018-04-02T16:29:11Z https://community.isc2.org/t5/Member-Support/CCSP-Endorsement-Time/m-p/12325#M2525 <P>I'm in the same boat. I tested on June 7, 2018, submitted the endorsement on June 12, and here we are on July 13. I understand that they give themselves six weeks to complete an endorsement, but as a longstanding current CISSP (Since 2005), I'd think it's pretty easy to do a quick verification and call it good.&nbsp;</P> Fri, 13 Jul 2018 17:23:10 GMT https://community.isc2.org/t5/Member-Support/CCSP-Endorsement-Time/m-p/12325#M2525 billclancy 2018-07-13T17:23:10Z https://community.isc2.org/t5/Member-Support/CCSP-Endorsement-Time/m-p/12327#M2526 <P>Wow! Less than an hour from my last post...I got my letter from ISC2!</P><P>Thank you so much, now I can recoup $3700 from my employer.</P> Fri, 13 Jul 2018 18:50:38 GMT https://community.isc2.org/t5/Member-Support/CCSP-Endorsement-Time/m-p/12327#M2526 billclancy 2018-07-13T18:50:38Z https://community.isc2.org/t5/Member-Support/CCSP-Endorsement-Time/m-p/12422#M2541 <BLOCKQUOTE><HR /><a href="https://community.isc2.org/t5/user/viewprofilepage/user-id/1207598231">@Bryan787</a>&nbsp;wrote:<BR /><P>Thanks&nbsp;<a href="https://community.isc2.org/t5/user/viewprofilepage/user-id/642540573">@JD</a>&nbsp;and Congrats!</P><P>&nbsp;</P><P>&nbsp;I just received the endorsement email as well, Kudos to ISC2 as it take just over 4 weeks for the processing of endorsement.&nbsp;</P><P>&nbsp;</P><P>Can I check if there is any way to download a copy of the certificate online?&nbsp;</P><P>&nbsp;</P><P>Bryan,</P><P>&nbsp;If you login to the isc2.org page &gt; members only, under&nbsp; "Profile &amp; Info", there is a digital certificates button, which will download your certs. Both my CISSP and new CCSP were in the downloaded .pdf</P><P>&nbsp;</P><HR /></BLOCKQUOTE><P>&nbsp;</P> Tue, 17 Jul 2018 15:04:20 GMT https://community.isc2.org/t5/Member-Support/CCSP-Endorsement-Time/m-p/12422#M2541 billclancy 2018-07-17T15:04:20Z https://community.isc2.org/t5/Member-Support/CCSP-Endorsement-Time/m-p/12550#M2558 <BLOCKQUOTE><a href="https://community.isc2.org/t5/user/viewprofilepage/user-id/617528641">@billclancy</a>&nbsp;wrote:<BR /><P>I'm in the same boat. I tested on June 7, 2018, submitted the endorsement on June 12, and here we are on July 13. I understand that they give themselves six weeks to complete an endorsement, but as a longstanding current CISSP (Since 2005), I'd think it's pretty easy to do a quick verification and call it good.&nbsp;</P><HR /></BLOCKQUOTE><P>My impression is that it is more like a grocery checkout queue.&nbsp; You get in line and wait for those before you.&nbsp; In other words, the 6 (or in your case 4.5) weeks represents the length of the queue, not the complexity of your case.&nbsp;&nbsp;</P><P>&nbsp;</P><P>They don't appear to have a "10 items or less" register and I am not sure if it would be a good thing.&nbsp; Although you would be able to ditch the line and get out of the store much faster, it is more egalitarian to add another general-purpose register so everyone gets out a bit faster.</P><P>&nbsp;</P><P>However, since the&nbsp;queue seems to run a consistent 4 weeks to 6 weeks, throughput does not seem like the underlying issue.&nbsp; More likely, they need temporary help&nbsp;to&nbsp;reduce the&nbsp;backlog to 1 to 3 weeks.</P> Fri, 20 Jul 2018 15:16:55 GMT https://community.isc2.org/t5/Member-Support/CCSP-Endorsement-Time/m-p/12550#M2558 denbesten 2018-07-20T15:16:55Z https://community.isc2.org/t5/Member-Support/CCSP-Endorsement-Time/m-p/12581#M2561 <P>I just completed my CCSP endorsement process and it went smoothly. &nbsp;I received a tickler email after about three weeks.</P><P>&nbsp;</P><P>I understand that turnaround is based on workload, but my experience was four weeks.</P><P>&nbsp;</P><P>Kudos</P><P>&nbsp;</P><P>-Gary</P> Sat, 21 Jul 2018 14:23:32 GMT https://community.isc2.org/t5/Member-Support/CCSP-Endorsement-Time/m-p/12581#M2561 Gary23 2018-07-21T14:23:32Z https://community.isc2.org/t5/Member-Support/CCSP-Endorsement-Time/m-p/13420#M2668 <P>The <A href="http://isc2central.blogspot.com/p/ccsp-certification-exam.html" target="_blank"><STRONG>CCSP</STRONG></A> is a global credential that represents the highest standard for cloud security expertise. When you earn this cloud security certification, you prove you have deep knowledge and hands-on experience with cloud security architecture, design, operations and service orchestration.</P> Thu, 04 Oct 2018 07:25:02 GMT https://community.isc2.org/t5/Member-Support/CCSP-Endorsement-Time/m-p/13420#M2668 nancy_perez 2018-10-04T07:25:02Z https://community.isc2.org/t5/Member-Support/CCSP-Endorsement-Time/m-p/14196#M2814 I passed my exam August 2nd around 10am.<BR />I submitted my endorsement request online an hour later. As a CISSP, it was a direct submission to isc2. Later that night (11pm) I received an email confirming the receipt of my endorsement request.<BR /><BR />On August 23rd I received an automated email informing me that my endorsement is still in the queue, and to please wait for the full 6 weeks to pass before contacting isc2.<BR /><BR />On August 30th (today) I received the award email.<BR /><BR />Not too bad. Still, not a day went by when I didn't manually log in to check my certs. And on that note, my member homepage still doesn't show it. It shows on my profile, and I received the badge on the community site.<BR />I expect it to show up tomorrow. Sat, 01 Sep 2018 16:44:41 GMT https://community.isc2.org/t5/Member-Support/CCSP-Endorsement-Time/m-p/14196#M2814 StephanB 2018-09-01T16:44:41Z https://community.isc2.org/t5/Member-Support/CCSP-Endorsement-Time/m-p/14438#M2839 <P>Hello&nbsp;<a href="https://community.isc2.org/t5/user/viewprofilepage/user-id/654527489">@StephanB</a>,&nbsp;</P> <P>&nbsp;</P> <P>First off, a big CONGRATULATIONS for passing the exam. Secondly, I just wanted to check in and see if you have seen the certification now listed on the member homepage. Please do not hesitate to reach out if you have any issues or questions.&nbsp;</P> <P>&nbsp;</P> <P>&nbsp;</P> <P>Thanks and have a great weekend!&nbsp;</P> <P>&nbsp;</P> <P>&nbsp;</P> Fri, 07 Sep 2018 15:03:59 GMT https://community.isc2.org/t5/Member-Support/CCSP-Endorsement-Time/m-p/14438#M2839 SamanthaO_isc2 2018-09-07T15:03:59Z