topic Re: Inconsistency in community site in Member Support

Inconsistency in community site

eric-nieuwland — Sun, 29 Oct 2017 19:47:35 GMT

This probably is not the right place to bring this up but I couldn't find a better one.

There is an inconsistency in the reporting of 'users online'. The screenshot below shows '373' in the dark green bar but '362' in the block at the lower right. Golden rule: either be consistent or show it just once. 😉

[UPDATE] I monitored this page for a while, with occasional refreshes. The two difference between the two numbers varies quite a bit.

Re: Inconsistency in community site

bdely — Sun, 29 Oct 2017 23:34:38 GMT

Part of the inconsistency could be that each place is making a seperate call to get the user count and the timing is different. They should be have a caxhe so that all places use the same data and only one call is made at a time.

Re: Inconsistency in community site

Kaity — Mon, 30 Oct 2017 14:41:23 GMT

We've noticed this issue and we're working on it 🙂

Re: Inconsistency in community site

Kaity — Mon, 30 Oct 2017 19:15:12 GMT

@bdely wrote:
Part of the inconsistency could be that each place is making a seperate call to get the user count and the timing is different.

You've nailed it! Hoping to make a fix...