topic Re: No CPE history in Member Support

No CPE history

albert_t — Tue, 03 Jul 2018 09:37:32 GMT

This is probably another "grace period" issue ...

I am waiting for some auto submitted CPEs (Brighttalk, Bluesky and chapter) to come through from the last days of my CPE period (ended 30 Jun). If I go to the edit CPEs page, there is nothing there - no "view", no listing of current and last period.

Can I suggest that when the CPU period has ended, and especially if the CPEs haven't been recorded. the last period's data CPE data is available in parallel with the current period for at least the grace period. This would allow to allow members to take copies for their records and to monitor the CPEs that are expected.

Re: No CPE history

khurtwilliams — Tue, 03 Jul 2018 13:35:47 GMT

I don't wait for vendors/organizations to submit CPEs on my behalf. I do it myself and clean up any duplicates that appear in my CPE record.

Re: No CPE history

albert_t — Tue, 03 Jul 2018 14:06:17 GMT

I normally do that, but this is the end of period, and I can't clean up a r4ecord that I can't see

Re: No CPE history

amandavanceISC2 — Tue, 03 Jul 2018 14:06:56 GMT

@albert_t Thank you for your inquiry and I apologize for the inconvenience. This is something we are working to resolve as soon as possible. Once resolved, members will be able to see the CPEs submitted for that current cycle, while in their 90-day grace period. As @khurtwilliams mentioned, you may also submit these CPEs manually to ensure you renew. Since you are in your 90-day grace period, you will need to submit as drafts and then email either myself or membersupport@isc2.org to have the draft CPEs approved. To submit as drafts, you will need to fill in all information and then click 'Save & Exit' rather than 'Save & Continue'.

Best Regards,

Amanda Vance

avance@isc2.org

Re: No CPE history

albert_t — Tue, 03 Jul 2018 14:13:12 GMT

Thanks Amanda, I'm presuming that the partner CPEs will still get credited automatically, so I'll give it a little more time before I revert to manual.