Assistance Required: Account Provisioning Issue During CC Exam Registration

OluebubeNwaejik — Sun, 26 Apr 2026 05:00:54 GMT

Dear Sir/Madam,
I am writing to seek assistance regarding an issue I encountered while attempting to register for the free Certified in Cybersecurity (CC) examination offered by ISC2.
During the registration process, I received an error message, saying "your account has not been fully provisioned yet" , which has prevented me from completing my application. Despite making multiple attempts and refreshing the page, the issue persists.
I would be grateful if you could kindly advise on the cause of this error and provide guidance on how I may successfully complete my registration.
Thank you for your time and support. I look forward to your response.
Yours faithfully,
Oluebube Nwaejike

Re: Assistance Required: Account Provisioning Issue During CC Exam Registration

kjohnson_cx — Fri, 01 May 2026 17:57:22 GMT

Thank you for reaching out via the ISC2 Community @OluebubeNwaejik

Apologies for the delay in getting back to you. I can see that someone from our team has already been in touch regarding your request. If you need any further assistance or have additional questions, please don’t hesitate to reach out to us at membersupport@isc2.org — we’re always happy to help.

topic Re: Assistance Required: Account Provisioning Issue During CC Exam Registration in Member Support

Assistance Required: Account Provisioning Issue During CC Exam Registration

Re: Assistance Required: Account Provisioning Issue During CC Exam Registration