GIVE MY MONEY BACK NOW!!!

Seulgi — Thu, 26 Feb 2026 10:10:45 GMT

I am not asking politely anymore.

I am writing this because ISC2 has completely IGNORED every single attempt I have made to get my promised exam fee refund. THIS IS ABSOLUTELY OUTRAGEOUS AND UNACCEPTABLE!

Your team explicitly stated in an email that my refund would take 6 to 8 weeks.

It has now been WELL OVER 8 WEEKS, and you are effectively holding my money hostage with zero communication!

Look at what I have had to do just to get a simple answer from this so-called "professional" organization:

- Emailed examadministration@isc2.org on February 17? IGNORED!

- Posted on this very Member Support forum last Sunday? COMPLETELY IGNORED!

- Tried calling the support phone lines? NO ANSWER AT ALL!

Is this the "Gold Standard" of professionalism that ISC2 constantly boasts about? Taking candidates' hard-earned money and then completely disappearing? THIS IS UNETHICAL AND HIGHLY UNPROFESSIONAL.

I AM DONE WAITING. I DEMAND MY REFUND IMMEDIATELY.

I am demanding that a moderator or management team member looks into my Candidate ID(2618413) right now and processes my money TODAY.

GIVE MY MONEY BACK NOW!!!

Re: GIVE MY MONEY BACK NOW!!!

Kaity — Thu, 26 Feb 2026 14:26:11 GMT

Hello @Seulgi

First, let me apologize for the extended period of time you have been waiting for a resolution. This is not our intended level of service we want to deliver to our members and candidates.

Your case has been escalated to our support team for an investigation into why your refund has not been received.

topic Re: GIVE MY MONEY BACK NOW!!! in Member Support

GIVE MY MONEY BACK NOW!!!

Re: GIVE MY MONEY BACK NOW!!!