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    <title>topic ISC2 Learn Site appears to be experiencing a technical problem in Member Support</title>
    <link>https://community.isc2.org/t5/Member-Support/ISC2-Learn-Site-appears-to-be-experiencing-a-technical-problem/m-p/87705#M12162</link>
    <description>&lt;P&gt;Yesterday both the ISC2 and the ISC2 Learn subsite worked fine. I could log into ISC2 and I was then able to click on my courses and complete one of them.&amp;nbsp;&lt;BR /&gt;The "Start Training" button turned to PASS as has as I can recall, but I don't have a screenshot to prove that. Now it shows "Start Training" again.&amp;nbsp;(See first screenshot.)&lt;BR /&gt;&lt;BR /&gt;Instead, I have the certificate and the email confirmation to prove it. (See second screenshot.)&lt;BR /&gt;&lt;BR /&gt;Today the course is sitting there appearing untouched. All courses produce a SAML Authentication error. (See third screenshot.)&lt;BR /&gt;&lt;BR /&gt;&lt;span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="damientoth_0-1770105643548.png" style="width: 400px;"&gt;&lt;img src="https://community.isc2.org/t5/image/serverpage/image-id/10560i0881CEADD0EFDF12/image-size/medium?v=v2&amp;amp;px=400" role="button" title="damientoth_0-1770105643548.png" alt="damientoth_0-1770105643548.png" /&gt;&lt;/span&gt;&lt;/P&gt;&lt;P&gt;&lt;span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="damientoth_1-1770105958558.png" style="width: 400px;"&gt;&lt;img src="https://community.isc2.org/t5/image/serverpage/image-id/10561i6BACE0540C43E8AC/image-size/medium?v=v2&amp;amp;px=400" role="button" title="damientoth_1-1770105958558.png" alt="damientoth_1-1770105958558.png" /&gt;&lt;/span&gt;&lt;BR /&gt;&lt;BR /&gt;########################################&lt;/P&gt;&lt;P&gt;&lt;A href="https://learn.isc2.org/d2l/lp/auth/saml/error" target="_blank" rel="nofollow noopener noreferrer"&gt;https://learn.isc2.org/d2l/lp/auth/saml/error&lt;/A&gt;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;</description>
    <pubDate>Tue, 03 Feb 2026 08:12:59 GMT</pubDate>
    <dc:creator>damientoth</dc:creator>
    <dc:date>2026-02-03T08:12:59Z</dc:date>
    <item>
      <title>ISC2 Learn Site appears to be experiencing a technical problem</title>
      <link>https://community.isc2.org/t5/Member-Support/ISC2-Learn-Site-appears-to-be-experiencing-a-technical-problem/m-p/87705#M12162</link>
      <description>&lt;P&gt;Yesterday both the ISC2 and the ISC2 Learn subsite worked fine. I could log into ISC2 and I was then able to click on my courses and complete one of them.&amp;nbsp;&lt;BR /&gt;The "Start Training" button turned to PASS as has as I can recall, but I don't have a screenshot to prove that. Now it shows "Start Training" again.&amp;nbsp;(See first screenshot.)&lt;BR /&gt;&lt;BR /&gt;Instead, I have the certificate and the email confirmation to prove it. (See second screenshot.)&lt;BR /&gt;&lt;BR /&gt;Today the course is sitting there appearing untouched. All courses produce a SAML Authentication error. (See third screenshot.)&lt;BR /&gt;&lt;BR /&gt;&lt;span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="damientoth_0-1770105643548.png" style="width: 400px;"&gt;&lt;img src="https://community.isc2.org/t5/image/serverpage/image-id/10560i0881CEADD0EFDF12/image-size/medium?v=v2&amp;amp;px=400" role="button" title="damientoth_0-1770105643548.png" alt="damientoth_0-1770105643548.png" /&gt;&lt;/span&gt;&lt;/P&gt;&lt;P&gt;&lt;span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="damientoth_1-1770105958558.png" style="width: 400px;"&gt;&lt;img src="https://community.isc2.org/t5/image/serverpage/image-id/10561i6BACE0540C43E8AC/image-size/medium?v=v2&amp;amp;px=400" role="button" title="damientoth_1-1770105958558.png" alt="damientoth_1-1770105958558.png" /&gt;&lt;/span&gt;&lt;BR /&gt;&lt;BR /&gt;########################################&lt;/P&gt;&lt;P&gt;&lt;A href="https://learn.isc2.org/d2l/lp/auth/saml/error" target="_blank" rel="nofollow noopener noreferrer"&gt;https://learn.isc2.org/d2l/lp/auth/saml/error&lt;/A&gt;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Tue, 03 Feb 2026 08:12:59 GMT</pubDate>
      <guid>https://community.isc2.org/t5/Member-Support/ISC2-Learn-Site-appears-to-be-experiencing-a-technical-problem/m-p/87705#M12162</guid>
      <dc:creator>damientoth</dc:creator>
      <dc:date>2026-02-03T08:12:59Z</dc:date>
    </item>
    <item>
      <title>Re: ISC2 Learn Site appears to be experiencing a technical problem</title>
      <link>https://community.isc2.org/t5/Member-Support/ISC2-Learn-Site-appears-to-be-experiencing-a-technical-problem/m-p/87707#M12163</link>
      <description>Suspicion is that this new release by BrightSpace (see link included) would be related to the issue that the ISC2 account I have isn't able to Auth.&lt;BR /&gt;The HAR file I captured also indicates there is a: Configuration mismatch between IdP (ISC2/Salesforce) and SP (Brightspace), such as entity IDs, endpoints, or required attributes.&lt;BR /&gt;&lt;BR /&gt;&lt;A href="https://community.d2l.com/brightspace/kb/articles/33609-introducing-service-users-and-server-to-server-authentication-for-brightspace" target="_blank"&gt;https://community.d2l.com/brightspace/kb/articles/33609-introducing-service-users-and-server-to-server-authentication-for-brightspace&lt;/A&gt;&lt;BR /&gt;&lt;BR /&gt;ISC2 appears to be reliant on Brightspace APIs for user provisioning/sync (e.g., creating/updating accounts via SCIM or custom integrations). The release deprecates older auth methods (like legacy keys) in favor of service users/OAuth, potentially breaking background provisioning if not updated. If my account isn't synced properly, SAML JIT (just-in-time) provisioning might be failing.&lt;BR /&gt;The release coincided with broader auth changes in Brightspace (e.g., stricter attribute handling or security enhancements) that affect SAML configs.&lt;BR /&gt;&lt;BR /&gt;Am I onto something?</description>
      <pubDate>Tue, 03 Feb 2026 08:57:55 GMT</pubDate>
      <guid>https://community.isc2.org/t5/Member-Support/ISC2-Learn-Site-appears-to-be-experiencing-a-technical-problem/m-p/87707#M12163</guid>
      <dc:creator>damientoth</dc:creator>
      <dc:date>2026-02-03T08:57:55Z</dc:date>
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