topic Re: Can't pay my AMF in Member Support

Can't pay my AMF

ruan-g — Thu, 30 Oct 2025 08:39:30 GMT

When I add to cart and go to checkout and gets stuck on Personal Information screen.
I have tried different browsers, cleared cache, cleared cart and logout and back in but no luck.

Anyone having the same issue?

Re: Can't pay my AMF

GHoneysett — Thu, 30 Oct 2025 16:24:05 GMT

Hi there, sorry for the inconvenience here. I can see that you have multiple accounts which is likely to be why you're having these issues. I will assign your email you sent into us to a colleague and look to get this resolved asap. Thank you

Re: Can't pay my AMF

ruan-g — Wed, 05 Nov 2025 07:53:32 GMT

Hi Gary, thanks for your response and your email. I have responded but I haven't heard anything back yet and I see the problem persists, can you please check and get back to me?

Re: Can't pay my AMF

GHoneysett — Wed, 05 Nov 2025 13:52:50 GMT

Hi Ruan
I sent you an email to you yesterday but will resend it again now just in case
regards
Gary

Re: Can't pay my AMF

ruan-g — Wed, 05 Nov 2025 16:17:28 GMT

Hi Gary, I responded last week but I've sent you another response now. Please use the email that you mailed me on as the primary email, you can remove the other email address.

Re: Can't pay my AMF

ruan-g — Thu, 06 Nov 2025 16:06:43 GMT

Hi Gary,

I received an email to reset my a password, I assume this is in relation to resolve the account issue. I have set the new password and checked but I still have the issue on the Personal Details page on Checkout.

Re: Can't pay my AMF

nbelkout — Wed, 03 Dec 2025 20:14:31 GMT

Hi,

I'm facing the same problem were you able to solve this??

Regards,