topic Re: Cannot add the Career Development Express course when logged in in Member Support

Cannot add the Career Development Express course when logged in

cbroglia — Sat, 25 Oct 2025 07:21:27 GMT

Hello, I've received the email informing that the Career Development Express course is free for all Members until 31 December 2025. Link to it is this one: https://www.isc2.org/professional-development/express-courses/career-development

If I login before putting it into the cart, the button to add it to the cart doesn't work.

If I add it to the cart as anonymous user, it works. But then if I login after that, the course is not free, it has applied a 20% discount.

I've tried it on both desktop and mobile browsers, same behaviour.

Can you check out if it's working correctly the website in this case? Thank you.

Re: Cannot add the Career Development Express course when logged in

cbroglia — Sat, 25 Oct 2025 07:25:36 GMT

Correction, the promotion ends October 31. So I really would like to solve this problem quickly.

Re: Cannot add the Career Development Express course when logged in

cbroglia — Mon, 27 Oct 2025 10:44:20 GMT

Hello, any chance of having this verified before the 31 Oct expiration of the promotion?

Re: Cannot add the Career Development Express course when logged in

GHoneysett — Wed, 29 Oct 2025 17:04:59 GMT

Hello Claudio, apologies for the delay. My colleague Sheeza has just emailed you with an update so pls take a look at that. If there's anything else you need, then pls reply to that email. Many thanks