topic Re: CISSP Purchase Order Error - No Response from support in Member Support

CISSP Purchase Order Error - No Response from support

DennisB — Sat, 27 Sep 2025 07:44:46 GMT

I placed a CISSP purchase order Yesterday 26th Sep 2025 of $998

Got ,

- Error message after check-out

- Credit is deducted from the credit card

- No order history for the payment on the ISC2 website

- No receipt sent to my email

Sent several messages to the help support team and no replies.

Can someone assist on this matter i would like to take the exam soon.

Re: CISSP Purchase Order Error - No Response from support

DennisB — Mon, 29 Sep 2025 06:32:57 GMT

anyone there to help on this matter?

Re: CISSP Purchase Order Error - No Response from support

kjohnson_cx — Mon, 29 Sep 2025 13:10:18 GMT

Thank you for reaching out, and we sincerely apologize for the inconvenience you've experienced. One of our advisors will be in touch with you today to help get this resolved as quickly as possible. We appreciate your patience.