Certificate Suspension - Dues Paid - Login Still Broken

ruralroute — Thu, 12 Jun 2025 19:08:28 GMT

At no point have my dues ever gone unpaid. However, I've been receiving threats of certificate suspension from the early months of 2025. The first time I was threatened with suspension I actually got ahold of support and they told me now to worry about it. Shortly after I was threatened again with not paying dues. Today after a handful of months I received a text that my certifications were suspended. I have yet to receive any kind of response to this issue since I was told to ignore it. Also can't login my account for the past month to create a support ticket or find out more.

This is inexcusable and members should be receiving compensation for the lack of professionalism and access to the services they've paid for.

Re: Certificate Suspension - Dues Paid - Login Still Broken

mariatirado — Mon, 16 Jun 2025 18:09:32 GMT

Hello @ruralroute - we apologize for the inconvenience. I can see in our system that one of our support reps has reached out to you via email on 6/13. Please make sure you check your spam folder in case you missed the email from us. Thank you for your patience!

topic Re: Certificate Suspension - Dues Paid - Login Still Broken in Member Support

Certificate Suspension - Dues Paid - Login Still Broken

Re: Certificate Suspension - Dues Paid - Login Still Broken