topic Re: Cannot Reschedule: https://my.isc2.org/s/ISC2-Pearson?s=ERROR_INVALID_PAYLOAD in Member Support https://community.isc2.org/t5/Member-Support/Cannot-Reschedule-https-my-isc2-org-s-ISC2-Pearson-s-ERROR/m-p/81444#M11783 Hi <a href="https://community.isc2.org/t5/user/viewprofilepage/user-id/861491945">@tanjil</a> - please make sure you contact the team via email at examadministration@isc2.org <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span> thanks! Mon, 16 Jun 2025 18:05:43 GMT mariatirado 2025-06-16T18:05:43Z Cannot Reschedule: https://my.isc2.org/s/ISC2-Pearson?s=ERROR_INVALID_PAYLOAD https://community.isc2.org/t5/Member-Support/Cannot-Reschedule-https-my-isc2-org-s-ISC2-Pearson-s-ERROR/m-p/81389#M11775 <P>Hi,&nbsp;</P><P>&nbsp;</P><P>the exam can't be rescheduled. everything filled up properly. At first it says, "contact deatils updated successfully". Then it shows error. please see the attached. My exam is in three days.</P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Screenshot 2025-06-13 193102.png" style="width: 999px;"><img src="https://community.isc2.org/t5/image/serverpage/image-id/10011iF1DE0278DC7D8730/image-size/large?v=v2&amp;px=999" role="button" title="Screenshot 2025-06-13 193102.png" alt="Screenshot 2025-06-13 193102.png" /></span></P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="tanjil_0-1749824167549.png" style="width: 400px;"><img src="https://community.isc2.org/t5/image/serverpage/image-id/10012i55CF5847DAFAC773/image-size/medium?v=v2&amp;px=400" role="button" title="tanjil_0-1749824167549.png" alt="tanjil_0-1749824167549.png" /></span></P><P>&nbsp;</P><P>Let me know how to solve it.</P><P>&nbsp;</P><P>Thank You</P><P>Tanjil</P> Fri, 13 Jun 2025 14:16:30 GMT https://community.isc2.org/t5/Member-Support/Cannot-Reschedule-https-my-isc2-org-s-ISC2-Pearson-s-ERROR/m-p/81389#M11775 tanjil 2025-06-13T14:16:30Z Re: Cannot Reschedule: https://my.isc2.org/s/ISC2-Pearson?s=ERROR_INVALID_PAYLOAD https://community.isc2.org/t5/Member-Support/Cannot-Reschedule-https-my-isc2-org-s-ISC2-Pearson-s-ERROR/m-p/81444#M11783 Hi <a href="https://community.isc2.org/t5/user/viewprofilepage/user-id/861491945">@tanjil</a> - please make sure you contact the team via email at examadministration@isc2.org <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span> thanks! Mon, 16 Jun 2025 18:05:43 GMT https://community.isc2.org/t5/Member-Support/Cannot-Reschedule-https-my-isc2-org-s-ISC2-Pearson-s-ERROR/m-p/81444#M11783 mariatirado 2025-06-16T18:05:43Z