topic Online Course Issues in Member Support

Online Course Issues

antoniodbrown07 — Wed, 11 Jun 2025 13:17:31 GMT

I purchased the Zero-Trust online certificate course and cannot access the training.

I've submitted two different support requests and received no response.

I've tried using the online chat feature over the past week and it's always closed or not available.

Anyone else having similar issues?

Re: Online Course Issues

mariatirado — Mon, 16 Jun 2025 18:18:38 GMT

Hello @antoniodbrown07 - apologies for the inconvenience. I just sent our support team a note, and they should be reaching out to you via email soon. Thanks!

Re: Online Course Issues

antoniodbrown07 — Tue, 17 Jun 2025 12:37:13 GMT

Thanks, I received a reply from one of my support tickets.