topic AMF payment not reflected | payment was processed by bank. in Member Support

AMF payment not reflected | payment was processed by bank.

Nanonana — Tue, 10 Jun 2025 14:49:20 GMT

I have been trying to reach out to resolve my issue with the AMF payment and I'm getting no response from any support team. I tried all emails, enquirers, phone numbers, and live chat but non is working nor responding.
I completed the AMF payment process but it gave me error message on the website, even though the amount got deducted from my bank account. I attached a screenshot as a proof to the successful transaction in the emails I sent.
This AMF payment is supposed to cover the cost required to attain the certificate and be a member after successfully completing the CC exam which I did. Payment required is still visible on my dashboard. I’ve been trying to contact support for the past week!!
What should I do and how can I receive assistance?

Re: AMF payment not reflected | payment was processed by bank.

mariatirado — Tue, 10 Jun 2025 19:30:30 GMT

@Nanonana, please check your DM's. Thank you!

Re: AMF payment not reflected | payment was processed by bank.

Nanonana — Mon, 16 Jun 2025 11:15:25 GMT

I didnt get the required support....

Re: AMF payment not reflected | payment was processed by bank.

mariatirado — Mon, 16 Jun 2025 18:03:20 GMT

@Nanonana - I just replied to your DM, please check your inbox. Our support team reached out to you via email on 6/12 🙂

Re: AMF payment not reflected | payment was processed by bank.

Nanonana — Mon, 16 Jun 2025 18:16:00 GMT

@mariatirado
As I mentioned I didn’t get the right support. Yea I got a response after 7 days of sending 2 requests. Got a reply for one and it didn’t serve the purpose of my enquire. The support member didn’t understand the issue probably, thus nothing got resolved. I replied to the email sent within 10 minutes of it being delivered to me. And still didn’t receive any updates or proper support!

Re: AMF payment not reflected | payment was processed by bank.

mariatirado — Mon, 16 Jun 2025 18:17:50 GMT

@Nanonana, I understand. I just replied to your private message. Thanks!