topic Account Provisioning Issue – Unable to Proceed with CC Exam Application in Member Support

Account Provisioning Issue – Unable to Proceed with CC Exam Application

mahnoormalik412 — Sun, 01 Jun 2025 07:45:34 GMT

Hi ISC2 Team,

I’m trying to apply for the CC exam, but I keep getting this error:
“Your account has not been fully provisioned yet.”

Could you please help me activate my account so I can continue the application process?

My registered email is: [your email]

Thanks for your support!

Best regards,

Mahnoor Malik

Re: Account Provisioning Issue – Unable to Proceed with CC Exam Application

mariatirado — Mon, 02 Jun 2025 16:24:29 GMT

Hello @mahnoormalik412 - Id recommend you log out, clear cache and start a new session. If that does not work, please send an email to our support team at examadministration@isc2.org so they can assist you with this. Thanks!