Cannot login to access account

Chance — Mon, 19 May 2025 18:23:54 GMT

Good afternoon,

This morning I successfully passed my CISSP exam but I am unable to access my account still. I have had a few emails in about this problem to examadministration@isc2.org but they have either skipped over the issue or they have messaged me about an entirely separate issue. My email that I sent yesterday that only contained my login issue was completely misread and they asked me about something that wasn't in my original email.

My issue is as follows, when I try to sign in, I get an error of 'Access Denied' and then it takes me to a SalesForce page in which I still can not sign in.

I would like some assistance with this issue so that I can continue the next steps in obtaining my CISSP certification. Should I email another support team other than examadministration@isc2.org?

Re: Cannot login to access account

mariatirado — Tue, 20 May 2025 16:46:10 GMT

Hi @Chance - apologies for the inconvenience. For login issues, please fill out the form on this page: https://www.isc2.org/Contact-Us

topic Re: Cannot login to access account in Member Support

Cannot login to access account

Re: Cannot login to access account