topic Re: Cannot pay AMF in Member Support

Cannot pay AMF

ElsterF — Tue, 06 May 2025 13:14:05 GMT

Hello,

I passed my exam and did my endorsment application and now I am supposed to pay the AMF, which I would, but anytime I click on the "pay" button I get the following error.

Re: Cannot pay AMF

mariatirado — Tue, 06 May 2025 15:33:28 GMT

@ElsterF - thanks for sharing this. Our CX team is currently working on your case and they should be in touch with you shortly via email.

If anybody else is having the same issue, please make sure you fill out this form: https://my.isc2.org/s/Contact-Us to get a case started! Thanks!😊

Re: Cannot pay AMF

ElsterF — Tue, 06 May 2025 16:20:12 GMT

Just wanted to update you in case someone has the same issue.

I was able to resolve the issue by logging in in a incognito window and there it worked without error message.

Re: Cannot pay AMF

JHFerry — Sat, 10 May 2025 17:57:16 GMT

The incognito trick worked for me.