topic Re: Emergency Reschedule in Member Support

Emergency Reschedule

NDM — Mon, 09 Oct 2023 10:20:43 GMT

Hello,

What is the best contact for requesting a emergency reschedule? An unfortunate event occurred on the day of my exam and I would like to request a reschedule.

Thank you in advance!

-NDM

Re: Emergency Reschedule

AndreaMoore — Wed, 26 Oct 2022 15:24:28 GMT

@NDM

I'm sorry for your emergency. You'll need to reach out to our Exam Administration team for next steps/accomodations. I've pasted the contact information below:

To reschedule or cancel your exam appointment, you must contact Pearson VUE:

Online at least 48 hours prior to your exam or
By phone at least 24 hours before your exam
Americas: 877-863-0386
Asia – Pacific: +60-383-191-085 (8:30 a.m. - 6:00 p.m. AEST)
EMEA: +44-161-855-7455

For information and support regarding sitting for an exam, accommodations, exam results, endorsement applications and more, please contact ExamAdministration@isc2.org
Monday – Friday, 8:00 a.m. – 5:00 p.m. ET
+1-866-331-ISC2(4722)
+1-727-785-0189
Please review our Exam Help Center to see if your question can be answered here: https://www.isc2.org/Exams

Re: Emergency Reschedule

NDM — Wed, 26 Oct 2022 15:29:31 GMT

Thank you for the response! I reached out to Pearson Vue and was directed to contact ISC2 directly. Next, I emailed ExamAdministration@isc2.org and am awaiting a response.

I only to provide this information as a resource for anyone in the future.

Re: Emergency Reschedule

2494037 — Fri, 21 Feb 2025 06:21:50 GMT

I am not medically fit for giving the exam. I had contacted with Pearson regarding this issue ,but they just told me to talk to isc2

Re: Emergency Reschedule

2494037 — Fri, 21 Feb 2025 06:27:17 GMT

I am not medically fit for giving the exam. I had contacted with Pearson regarding this issue ,but they just told me to talk to isc2