topic What is the Most Effective Way to Contact ISC2 Member Support? in Member Support https://community.isc2.org/t5/Member-Support/What-is-the-Most-Effective-Way-to-Contact-ISC2-Member-Support/m-p/76315#M11414 <P>I’ve been trying to contact Member Support for assistance with two issues:</P><OL><LI>I was paid for the&nbsp;<STRONG>Annual Due</STRONG> twice but only received one receipt.</LI><LI>I successfully&nbsp;<SPAN><STRONG>reinstate my ISC2 Candidate Status </STRONG>and I can attend self-paced online training which is the benefit of isc2 candidate&nbsp;but I&nbsp;</SPAN>cannot register for the CC exam without additional fees.</LI></OL><P>I have contacted via <STRONG>E-mail</STRONG>, <STRONG>Discussion Forum</STRONG>, <STRONG>Web Form</STRONG>, and <STRONG>Live Chat</STRONG>. Previously, I received an email acknowledging my request and stating I would receive a response within 7 days. However, it has now been 12 days, and I still haven’t heard back.</P><P>Does anyone have suggestions for a more efficient way to get in touch with Member Support?</P> Wed, 15 Jan 2025 02:06:11 GMT panupongs 2025-01-15T02:06:11Z What is the Most Effective Way to Contact ISC2 Member Support? https://community.isc2.org/t5/Member-Support/What-is-the-Most-Effective-Way-to-Contact-ISC2-Member-Support/m-p/76315#M11414 <P>I’ve been trying to contact Member Support for assistance with two issues:</P><OL><LI>I was paid for the&nbsp;<STRONG>Annual Due</STRONG> twice but only received one receipt.</LI><LI>I successfully&nbsp;<SPAN><STRONG>reinstate my ISC2 Candidate Status </STRONG>and I can attend self-paced online training which is the benefit of isc2 candidate&nbsp;but I&nbsp;</SPAN>cannot register for the CC exam without additional fees.</LI></OL><P>I have contacted via <STRONG>E-mail</STRONG>, <STRONG>Discussion Forum</STRONG>, <STRONG>Web Form</STRONG>, and <STRONG>Live Chat</STRONG>. Previously, I received an email acknowledging my request and stating I would receive a response within 7 days. However, it has now been 12 days, and I still haven’t heard back.</P><P>Does anyone have suggestions for a more efficient way to get in touch with Member Support?</P> Wed, 15 Jan 2025 02:06:11 GMT https://community.isc2.org/t5/Member-Support/What-is-the-Most-Effective-Way-to-Contact-ISC2-Member-Support/m-p/76315#M11414 panupongs 2025-01-15T02:06:11Z