topic Re: Request for Name Update and Exam Reschedule in Member Support

Request for Name Update and Exam Reschedule

THEWTHEWLIM — Tue, 27 Aug 2024 14:28:16 GMT

I am scheduled to take the Certified in Cybersecurity (CC) - English (ENU) exam on Saturday, August 24, 2024. However, I encountered an issue at the reception where it was noted that the name on my personal ID does not match the candidate name under which I registered for the exam. As a result, I was advised to contact ISC2 directly to resolve this discrepancy and to reschedule the exam. Please guide me on the necessary steps to update my candidate name and reschedule the exam

Re: Request for Name Update and Exam Reschedule

PAWExamTeam — Wed, 28 Aug 2024 17:22:27 GMT

@THEWTHEWLIM thank you for contacting the community board, please contact the exam team at examadministration@isc2.org for further assistance.

Re: Request for Name Update and Exam Reschedule

helansonia03 — Sun, 21 Sep 2025 04:52:53 GMT

I've got the same issue. I was scheduled to take the ISC2 CC - English examination and got rejected due to name mismatch. And they asked me to contact the support. Hope the team to guide me to update my details and reschedule my examination.