topic Accidental Payment in Member Support

Accidental Payment

tittoninan — Mon, 05 Aug 2024 08:07:15 GMT

Dear Team,

Good morning!

I was supposed to pay 50 USD for the ISC2 AMF. However I got charges 75 USD as accidentally the option of 25USD as donation was clicked. I would request you to kindly refund the 25USD which was made accidentally. I wish to make the payment only for the 50 USD which is the AMF. Is there any option I can get the 25 USD back?

Re: Accidental Payment

JMExamTeam — Mon, 05 Aug 2024 12:42:02 GMT

Hello @tittoninan,

Thank you for reaching out to ISC2 through the Community Boards.

If you have any questions or need assistance with Annual Maintence Fees, please reach out to membersupport@isc2.org, and a member of our Customer Experience team will be able to assist you. Thank you for your patience.

Regards,

JMExamTeam