topic Re: Reached 99% Compotency in CC and at least 70% in all 5 domains. Cannot reattempt questions. in Member Support

Reached 99% Compotency in CC and at least 70% in all 5 domains. Cannot reattempt questions.

moe_jaber — Mon, 15 Jul 2024 21:12:07 GMT

I just did my test, I got a 99% competency rating, at least a 70% on all 5 domains on my first round of questions. The final assessment says that I am allowed to attempt each question at least once. However, I am not even allowed to do my second attempt on these questions.

Re: Reached 99% Compotency in CC and at least 70% in all 5 domains. Cannot reattempt questions.

moe_jaber — Tue, 16 Jul 2024 02:16:26 GMT

It even says that I am allowed to use my remaining attempts to redo the incorrect questions here.

Re: Reached 99% Compotency in CC and at least 70% in all 5 domains. Cannot reattempt questions.

Atikom — Sat, 20 Jul 2024 16:35:54 GMT

I am finding the same issue as well and nobody let me know how to fix this issue for me. T T

Re: Reached 99% Compotency in CC and at least 70% in all 5 domains. Cannot reattempt questions.

JMExamTeam — Mon, 22 Jul 2024 12:39:22 GMT

Hello @moe_jaber and @Atikom,

Thank you for reaching out to ISC2 through the Community Boards.

For your request, please send an email to membersupport@isc2.org if you haven't already, and a member of the Customer Experience Team will be able to assist you with any training questions or issues that may arise with it.

Regards,

JMExamTeam

Re: Reached 99% Compotency in CC and at least 70% in all 5 domains. Cannot reattempt questions.

sawanideshpande — Wed, 24 Jul 2024 05:08:25 GMT

Even I am unable to reattempt it again

Re: Reached 99% Compotency in CC and at least 70% in all 5 domains. Cannot reattempt questions.

sawanideshpande — Wed, 24 Jul 2024 05:05:21 GMT

Hello Atikom
I am facing the same issue. If you know how to resolve it please let me know. Thank you

Re: Reached 99% Compotency in CC and at least 70% in all 5 domains. Cannot reattempt questions.

moe_jaber — Wed, 24 Jul 2024 15:07:33 GMT

Hello JMExamTeam,

I have submitted an email to membersupport@isc2.org before you submitted your reply (on July 16th, 2024) and I have yet to receive a reply.

Re: Reached 99% Compotency in CC and at least 70% in all 5 domains. Cannot reattempt questions.

Atikom — Wed, 24 Jul 2024 15:49:59 GMT

Hi JMExamTeam,

I have sent the email to membersupport@isc2.org many times but no one has responded to me excluding auto-email. T T

What should I do next? Can anyone help advise me?.

Re: Reached 99% Compotency in CC and at least 70% in all 5 domains. Cannot reattempt questions.

Atikom — Wed, 24 Jul 2024 15:57:05 GMT

Hi sawanideshpande,

No one has responded to me excluding auto-email. T T

Re: Reached 99% Compotency in CC and at least 70% in all 5 domains. Cannot reattempt questions.

sawanideshpande — Thu, 25 Jul 2024 13:19:27 GMT

Hello
I did get a response back from them stating - "we currently have an issue that our technical team is actively investigating, which is preventing people from being able to retake their incorrect questions. Soon as we've fixed this, we'll reach out to let you know so that you're able to try again."

Re: Reached 99% Compotency in CC and at least 70% in all 5 domains. Cannot reattempt questions.

Atikom — Thu, 25 Jul 2024 13:56:59 GMT

HI sawanideshpande

I think that is the auto-email I get it as well but no one has contacted me to help fix the problem yet since last week. 😴

Re: Reached 99% Compotency in CC and at least 70% in all 5 domains. Cannot reattempt questions.

moe_jaber — Thu, 25 Jul 2024 14:11:36 GMT

I have never gotten this email. It's good to hear that they are investigating it, thanks for the notification Sawanideshpande.

Re: Reached 99% Compotency in CC and at least 70% in all 5 domains. Cannot reattempt questions.

sawanideshpande — Fri, 26 Jul 2024 13:12:54 GMT

Hello

They solved the issue and I was able to retake questions. Try contacting them through Obrizum support.

You can find 'Get Help' on your ISC2 CC profile

Re: Reached 99% Compotency in CC and at least 70% in all 5 domains. Cannot reattempt questions.

Atikom — Fri, 26 Jul 2024 16:42:45 GMT

I can retake the exam as well and I did the exam with a score 100% but the Competency still struck at 99%. I don't understand. 555

Re: Reached 99% Compotency in CC and at least 70% in all 5 domains. Cannot reattempt questions.

sawanideshpande — Sat, 27 Jul 2024 12:16:13 GMT

Try getting help from Obrizum Support. They will reach out to you and ask for screenshot. They respond quickly. You can find help from your ISC2 profile itself

Re: Reached 99% Compotency in CC and at least 70% in all 5 domains. Cannot reattempt questions.

Atikom — Mon, 29 Jul 2024 07:01:18 GMT

I have passed the course in the website now—many thanks to The OBRIZUM Support Team. 😍