topic Re: Exam Registration redirect to PearsonVue is Broken in Member Support

Exam Registration redirect to PearsonVue is Broken

mstringer — Fri, 12 Jul 2024 04:26:33 GMT

The registration process is broken and I am unable to register for my CISSP exam. This error appears after about a 30-second timeout.

EdAhmad — Fri, 12 Jul 2024 04:53:00 GMT

Dear ISC2,

Im having similar issue, it appears that the link to PearsonVue is broken - can someone please look into this?

We cannot book, cancel, view, re-schedule any exams.

Thanks!

axlfan — Fri, 12 Jul 2024 05:23:03 GMT

Same here. The form just updates my details. No redirection is taking place.

I need to apply for my CC exam. Please help!

axlfan — Fri, 12 Jul 2024 05:26:18 GMT

If it helps I tried Firefox and Chrome. Same issue. Looks like a Mulesoft API that connects us to Pearson is broken.

mariatirado — Fri, 12 Jul 2024 15:02:05 GMT

Hello! - Can you reach out to examadministration@isc2.org? they should be able to assist you with this!

Ponomay — Sun, 21 Jul 2024 15:44:30 GMT

The problem persists, I have the same issue right now.

OnOff — Mon, 22 Jul 2024 01:54:17 GMT

still happening today (22/07)

abadlirachid — Mon, 22 Jul 2024 02:00:07 GMT

Problem persists for me as well. I am unable to schedule my exam.

Sangeet_Raj — Tue, 08 Oct 2024 22:02:45 GMT

Still broken 10/08/2024.

mariatirado — Thu, 10 Oct 2024 15:09:46 GMT

Hello! did you try reaching out to examadministration@isc2.org? they should be able to assist with this.