topic Re: ISC2 Skill Builders - Unable to Enroll in Member Support

ISC2 Skill Builders - Unable to Enroll

dthapa — Thu, 02 May 2024 05:42:44 GMT

Hello,

I just passed my CC exam and approved, got the Membership ID. I am now trying to enroll to Skill Builders series but when I click to Free for Members options, it takes to blank LMS page. I tried in Incognito mode in but does not work either.

Is this just for me or others members also experiencing this issue.

Would really appreciate any advice so that I can start building my CPE and move to study higher tier certs.

Thanks

Dipendra

Re: ISC2 Skill Builders - Unable to Enroll

mariatirado — Thu, 02 May 2024 14:42:44 GMT

Hello @dthapa - can you please contact membersupport@isc2.org? They should be able to assist you with this!

Re: ISC2 Skill Builders - Unable to Enroll

dthapa — Thu, 02 May 2024 16:35:16 GMT

Thank you for the advice, @mariatirado
I will take your advice and contact member support team.

Re: ISC2 Skill Builders - Unable to Enroll

MaduraB — Thu, 02 May 2024 19:54:19 GMT

I am having the same issue and I just sent an email to the membersupport. If any replies comes up I will post it here.

Re: ISC2 Skill Builders - Unable to Enroll

dthapa — Fri, 03 May 2024 17:22:04 GMT

Well, there was back and forth emails and live chat support but unfortunately the issue remains same. I change the PC, tried on mobile phone, changed the browser in PC, change the internet location, tried with incognito mode in browser, nothing seems helping at all. I noticed the chatter on the community, other members are also facing the same exact issues.

Hope it gets resolved and we can start building our CPEs.

Re: ISC2 Skill Builders - Unable to Enroll

drhodge — Wed, 22 May 2024 22:50:19 GMT

I got further, able to register, I see a New Enrollment notification, but not able to see content at all.