topic Re: Customer Support in Member Support

Customer Support

MaciejM — Tue, 24 Jan 2023 13:16:24 GMT

Hello!

I am a newly registered member of the website. Have anyone had any problems with reaching Consumer Support EMEA? It seems no one responds to my emails and can't reach anyone by phone. I am having a problem with filling in Candidate form. For some reason any cell number that I use is returned as invalid. At the same time, I used this format for two-factor authentication for the sign in. Any suggestions are welcome.

Thank you!

Re: Customer Support

AndreaMoore — Tue, 24 Jan 2023 14:31:01 GMT

@MaciejM

I'm sorry for this inconvenience. Thank you for letting us know. The form has an error in the telephone field and is being fixed today.

Re: Customer Support

LIZOGIEVA — Mon, 15 Apr 2024 23:00:18 GMT

Hello!

I am also newly registered member of the website. I am also having a problem with filling the candidate form. For some reason any cell number that I use is returned as invalid also. Any suggestions are welcome.

Thank you

Re: Customer Support

mariatirado — Tue, 16 Apr 2024 13:43:07 GMT

Hello! Id suggest you try emailing our support team at membersupport@isc2.org 🙂