topic Delete my account in Member Support

Delete my account

Akashkumar — Sun, 17 Dec 2023 14:48:58 GMT

Hello, due to a mistake in name, I created two ISC2 accounts. Now, I want to close this account which isn't in use. I don't find a FAQ about deleting an account. How can I do that? Thanks,

Re: Delete my account

CBMExamTeam — Thu, 21 Dec 2023 21:42:32 GMT

Thank you for contacting us via the ISC2 Community Board.
All ISC2 candidates and members may have only one (1) ISC2 account and one (1) Pearson VUE account.
Please send an email to membersupport@issc2.org with the information on both of your accounts and they will assist you.

Having multiple account

Solah — Thu, 05 Sep 2024 06:31:13 GMT

Hello, I have been trying to fill the candidate application form. However, it keeps saying that "something went wrong. Please contact your administrator." So that I tried to use another email, and I created a second account in order to check if it is working or not. Same error encounter again, but I think I have 2 accounts now. I tried to report my problem to memberssupport@isc2.org however there is no answer yet. Please help me with that.

Re: Delete my account

srinadh — Wed, 25 Sep 2024 10:02:27 GMT

I mistakenly created 2 accounts, please delete my account with user ID

Re: Delete my account

CBMExamTeam — Wed, 25 Sep 2024 12:33:56 GMT

Hello,

Thank you for reaching out via the ISC2 Community board.
I see you have contacted our Customer Experience team, and your accounts are being merged.

We do not "delete" additional accounts; we merge all accounts into one primary account.

Re: Delete my account

Abdullahsadiku — Fri, 04 Oct 2024 13:44:10 GMT

Hello isc2 support, please i would like to delete my candidate account because i realized i made a mistake with the name and i wouldn't want that to cause an issue during the cause of the training and certification. the account mail is abdulllahsadiku@gmail.com i am requesting to delete the account because i can't edit my name ...... so please kindly reach out to me and review my request so i can create another account and enroll for the course

Re: Delete my account

AbeautyMulenga — Tue, 08 Oct 2024 08:59:08 GMT

Good morning,

I would like to request the immediate deletion of my account due to an error in the name.

Thank you.

Re: Delete my account

CBMExamTeam — Tue, 08 Oct 2024 15:53:26 GMT

Re: Delete my account

CBMExamTeam — Tue, 08 Oct 2024 15:56:11 GMT

Thank you for contacting us via the ISC2 Community Board.

All ISC2 candidates and members may have only one (1) ISC2 account and one (1) Pearson VUE account.

Please send an email to membersupport@isc2.org with the information about both (all) of your accounts and they will assist you.

Re: Delete my account

vaibhavshelarv — Fri, 01 Nov 2024 10:48:13 GMT

I want to Delete my account for some reason

Re: Delete my account

Siddardh — Mon, 13 Jan 2025 20:32:49 GMT

Re: Delete my account

2622495 — Wed, 30 Apr 2025 00:11:55 GMT

Because i use wrong Usernamr

Re: Delete my account

mishujeong — Mon, 13 Oct 2025 02:09:33 GMT

Hello I have sent an email to membersupport@isc2.org regarding account deletion because I accidentally made 2 accounts bacause I noticed that my first account is nearly on its limit. I hope they can respond to this issue.