topic regarding my cc digital badge in Member Support

Chat Now Available!

Kaity — Mon, 13 Mar 2023 19:54:03 GMT

Hello everyone!

You may have noticed this last week, but we've added Live Chat to our website www.isc2.org ... there's a little icon in the bottom right corner of the page!

If you need support on your account, have questions about certifications, need info on training ... you can chat with us live instead of calling or sending an email! We hope that this means we'll be able to help more of you, even faster than before.

Re: Chat Now Available!

Sparrow9 — Fri, 05 May 2023 09:08:24 GMT

I can not find the icon in the bottom right corner of the page, already email but no one reply, bad experience !

Re: Chat Now Available!

khulood — Tue, 06 Jun 2023 06:49:37 GMT

Hello,

i want to change my name in the certificate because i had write the surname wrong rather than i write "Alshehhi" i write it wrong there is a possibility that it can change?

Best Regards

Khulood

Re: Chat Now Available!

AndreaMoore — Tue, 06 Jun 2023 14:42:26 GMT

@Sparrow9

Our chat was disabled while they had some technical difficulties for a brief time. You will only see the icon when someone is available to chat in live time.

Re: Chat Now Available!

AndreaMoore — Tue, 06 Jun 2023 14:43:16 GMT

@khulood

Please send an email to request a name change to membersupport@isc2.org.

Re: Chat Now Available!

khulood — Tue, 06 Jun 2023 14:51:26 GMT

I had send it now.

Thank you

i cant select the exam in the isc2 candidate application

saeedahamed — Mon, 19 Jun 2023 13:52:46 GMT

i cant select the exam in the isc2 candidate application.. please advice ASAP

Re: Chat Now Available!

SunSebastian — Mon, 19 Jun 2023 14:47:56 GMT

Unfortunately, the chat function is useless, no one answers even on this way of communication! Auto-close chat after 10 mins...

Re: Chat Now Available!

AndreaMoore — Mon, 19 Jun 2023 21:04:07 GMT

@SunSebastian

This usually happens when someone creates two logins with two different email addresses. Please email examadministration@isc2.org to have someone assist you in merging your two accounts.

Re: Chat Now Available!

TheGorilla21 — Fri, 01 Sep 2023 08:57:19 GMT

No live chat

Re: Chat Now Available!

TheGorilla21 — Fri, 01 Sep 2023 08:57:42 GMT

Need assistance cancelling a voucher not received yet

Re: Chat Now Available!

AndreaMoore — Thu, 07 Sep 2023 15:15:13 GMT

@TheGorilla21

Sometimes our chat is not available. In that case, please contact us via other methods at https://www.isc2.org/contact-us.

Typographical error

Sem1pr0 — Sat, 07 Oct 2023 16:36:00 GMT

Re: Typographical error

Sem1pr0 — Sat, 07 Oct 2023 16:37:44 GMT

Hi, I just want to report this. DNS means (Domain Name System) isn't it?

How do I get my CC exam mark?

adamlynton — Tue, 24 Oct 2023 05:03:05 GMT

regarding my cc digital badge

sandip1shrestha — Thu, 16 Nov 2023 09:07:03 GMT

hello, i passed my cc exam last Saturday. I didn't get any conforming mail regarding the digital badge.

Re: Chat Now Available!

Jimi72 — Wed, 20 Dec 2023 19:57:05 GMT

Is the CC Exam Extended to 30 April 2024?

Re: Chat Now Available!

Kaity — Thu, 21 Dec 2023 13:58:55 GMT

Hi @Jimi72 - yes, the code that is currently available for ISC2 Candidates to use is valid until then.

Re: Chat Now Available!

Jimi72 — Fri, 22 Dec 2023 14:15:37 GMT

Hello Kaity,
You mean the code :
Xx#x########, that one the only I got. Withe extending opportunity.
But the code still in 2023 not 2024

Re: Chat Now Available!

Kaity — Fri, 22 Dec 2023 14:16:27 GMT

@Jimi72 - I've edited your post to not publish the code. The code is not accessible or available for anyone except ISC2 Candidates. Despite the letters used in the code, I can assure you that you can use it in early 2024.

Thank you!