topic Unable to verify certificate and membership in Member Support

Unable to verify certificate and membership

GhaziWadi — Mon, 09 Sep 2019 20:07:41 GMT

Hi,

Can I get support on my members profile.

It still says I am not-a-member.

It a happened after I updated my mailing address.To make sure that hard-copy materials are mailed to the correct address.

I can't use the online verification of the certification, nor add it to the acclaim platform.

Already sent email to member support.

Any idea.I appreciate the help

Kind regards

Re: Unable to verify certificate and membership

Kaity — Mon, 09 Sep 2019 20:37:47 GMT

Sounds like an issue related to duplicated data. I will get a ticket over to our support team ASAP.

Re: Unable to verify certificate and membership

GhaziWadi — Wed, 11 Sep 2019 13:42:42 GMT

Thanks @Kaity for your reply.

Looking forward to resolving this issue.

Regards

Re: Unable to verify certificate and membership

GhaziWadi — Fri, 20 Sep 2019 19:10:35 GMT

Hi,
Any Update on the duplicate record?
Regards

Re: Unable to verify certificate and membership

Kaity — Fri, 20 Sep 2019 19:34:57 GMT

@GhaziWadi Checking with the team!

Re: Unable to verify certificate and membership

Kaity — Fri, 20 Sep 2019 20:33:45 GMT

@GhaziWadi I've confirmed it's been escalated for attention but unfortunately no resolution yet. I apologize - hopefully very soon!

Re: Unable to verify certificate and membership [Solved]

GhaziWadi — Fri, 27 Sep 2019 14:22:38 GMT

Thanks @Kaity

The issue of duplicate account was resolved and now I see my credentials and members profile.

Kudos to you and the team

Regards

Unable to verify certificate and membership

suseegirl — Fri, 31 Mar 2023 19:23:18 GMT

I am a ISC2 members from 2018 and have passed my CISSP exam then. I checked my member verification today and was getting an error that no results found. Can you please help me with this.