topic Re: Provisionally Passed CISSP 2weeks ago - No mail, can't start endorsemet process in Exams

Provisionally Passed CISSP 2weeks ago - No mail, can't start endorsemet process

Kaori — Thu, 02 Apr 2026 04:05:37 GMT

Hello everyone, and I hope this message finds the ISC Support team well.

Approximately two weeks ago, I provisionally passed the CISSP exam.
However, I have not yet received an official confirmation email, nor does my dashboard indicate that I have passed.

When I attempted to begin the endorsement process, the following message appeared:

"Your account has not been fully provisioned yet. Contact Member Services at membersupport@isc2.org for additional information."

I contacted support as instructed, but I have not yet received a response
(I have also sent a follow-up message).

As I am now quite concerned about the situation, I decided to post here for guidance.
Could someone please advise me on what steps I should take?

Thank you very much for your assistance.

Re: Provisionally Passed CISSP 2weeks ago - No mail, can't start endorsemet process

Willitsme — Wed, 08 Apr 2026 20:53:37 GMT

I passed may exam on Feb 26th 2026. From there I learned a few things that may help. After passing the exam, you'll have to wait a bit (Maybe a week) for the exam to be reviewed. From there you'll receive an acknowledgment stating that the exam was reviewed and now you can start your endorsement application. This process is not difficult but you'll need to provide information on your experience and contact information for someone that can validate your background. If you know a ISC2 member to endorse you, you'll need thier membership number. After submitting the application you have to wait several weeks for the application to be reviewed. You'll receive another email when this review process is complete. From there, you'll need to provide payment to ISC2 for annual membership dues. If you paid the $50.00 candidate fee then this will be applied to the $135.00. Once this payment process is complete, then you have to wait 6-8 weeks from the start of the next month for the welcome kit to be sent out.

Hope this helps

Re: Provisionally Passed CISSP 2weeks ago - No mail, can't start endorsemet process

humblog — Thu, 09 Apr 2026 13:53:44 GMT

@Willitsme - That's very helpful and good to know. Was wondering what the endorsement process was like. Can any ISC2 member endorse or should they have prove acquaintance with the person on a professional level?

I was wondering how it would work for someone who wanted to look for alternative career paths and not necessarily without their employer consenting or being aware of it. This then gets tricky when it comes to getting their skills endorsed. Also, if someone has passed the exam, why bother with all the extra endorsement?

Re: Provisionally Passed CISSP 2weeks ago - No mail, can't start endorsemet process

Willitsme — Fri, 10 Apr 2026 22:46:45 GMT

The endorsement process is a requirement to complete the CISSP certification. I do belief that any active ISC2 member can endorse you or you can request endorsement directly from ISC2. If you go this route, they may want to contact employer to validate your experience.

Re: Provisionally Passed CISSP 2weeks ago - No mail, can't start endorsemet process

nkeaton — Sat, 11 Apr 2026 02:05:08 GMT

@Willitsme Yes, it can be any member in good standing with any certification(s) that required endorsement which is any but the CC. The requirements of the endorser may vary on what they want or feel comfortable with. Most of the people that I have endorsed I work with, and I know what they do. For the couple that I did not work with, I knew them and had to document sufficiently how their experience related to the domains of their exam. I do suggest working with the endorser and supplying them what you plan to submit offline first. That way the endorser can give constructive criticism or ask for revisions of any items in the endorsement before the actual submission to ISC2. As far as the submission, I always suggest that before start studying to print out the exam objectives (outline) and to note experience on that to insure have the required experience up front. If not, do that after passing the exam. Then can use that document and take your experience directly from that and relate that to the domains. Congratulations on passing your exam(s).